"Cannot open the file: [email protected]:C:\Program Files\program-name\help.chm"
In the Services list the Help and Support is set to automatic but is "stopped". When I try to start it I get the following error:
"Could not start the Help and Support Service on Local Computer. Error 126: The specified module could not be found"
I have re-registered the help center with windows (@run: helpctr -regserver) and this does not repair it.
I have applied several registry patches to restore Help and Support Service, and Help and Support Service Keys... to no avail.
I am not sure how this service was "stopped"... whether it was by, inadvertantly, manually stopping it or if a registry cleaning software (Registry Mechanic) disabled it.
I am open to all suggestions. Please feel free to use finger puppets to explain the repair of this to my simple mind (lol).