Edited by JCastaldi, 11 March 2006 - 10:57 AM.
Isass.exe System Error
Posted 11 March 2006 - 10:53 AM
Posted 11 March 2006 - 11:00 AM
I'm curious to know why you posted this in the Malware forums?
Do you suspect a virus to be the cause?
Also you wrote: Isass.exe
Is that correct or could it have been lsass.exe ?
I would suggest you follow this procedure:
to get XP up and running again.
After that we can see if anything needs to be cleaned out.
Posted 11 March 2006 - 11:12 AM
Posted 11 March 2006 - 11:21 AM
Posted 11 March 2006 - 11:33 AM
Posted 11 March 2006 - 12:36 PM
Or do you know of any reason why an important system file could have been removed? (Maybe by Antivirus or other scanner)
Posted 11 March 2006 - 12:42 PM
Edited by JCastaldi, 11 March 2006 - 12:43 PM.
Posted 11 March 2006 - 12:57 PM
I think it's better if I hand you over to the experts on your OS.
They are much better at solving this kind of problems then I am.
Posted 11 March 2006 - 01:39 PM
lsass.exe rerrors can be difficult to resolve without at least doing an in-place upgrade (Repair). We need to get you to a command prompt. Start your machine and tap the F8 key during the boot sequence to get to the Safe Mode options screen. Select the option "Safe Mode with Command Prompt" and press "Enter".
Once at command prompt, type %systemroot%\system32\restore\rstrui.exe, and press "Enter". This will start the System Restore feature. Choose a date before the problem began and Restore to that date. This may or may not resolve the problem. If not, move to the next instructions...
At the command prompt, type sfc /scannow (Note the space between sfc and /) and press "Enter". You will be asked for your installation cd, so have it handy. Wait for the scan to finish (this might take up to an hour). When it's finished, (If the machine starts) click Start then Run...type chkdsk /r (Again...note the space), and click "Ok". (If the machine still won't start, type the chkdsk /r command at command prompt and press "Enter"). Reboot when prompted (type Y and press Enter). This will run on boot-up so restart will take a while...be patient.
Let me know if you are able to complete these procedures.
Posted 11 March 2006 - 02:42 PM
Edited by JCastaldi, 11 March 2006 - 02:57 PM.
Posted 11 March 2006 - 03:08 PM
If this is the case, let setup continue and see if it will complete with the disk you have. If this is not the disk that came with your machine, be sure to use the product key from your machine if asked for the key. Don't use the one for the disk unless it is the disk for your machine.
Should the repair fail again, try to access Recovery Console again. If you are able to enter the Recovery Console, let me know...either way.
Did I mention this can be a tough one to resolve?
Posted 11 March 2006 - 03:28 PM
Posted 11 March 2006 - 03:35 PM
Edited by JCastaldi, 11 March 2006 - 03:42 PM.
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