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i keep losing internet connection


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#1
gaz

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hi. i'm not sure whats up with my pc but ive recently had a bout of viruss and genral bad stuff on my pc. the problem is this: i was running zone alarm and now after i seem to have lost that and every time i connect to the internet i keep losing the connection after five minutes and i have to reconnect. has anyone got any suggestions? ie common problems with connections
thanks
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#2
Chopstix

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What OS are you using? Did you run a virus and trojan scan on it? Are you using, dial up, cable or DSL? Need a little more information.
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#3
kr2464

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About four or five of us are having the same problem, some have said Zonealarm has something to do with it (not for me). More experienced folks will be along to help further.
In the meantime, you should probably download hijack this, as I imagine someone will want to see that log.
http://216.180.233.1.../HijackThis.exe
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#4
kr2464

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It WAS Zonealarm (can't figure out how to edit my last reply, LOL).

I started having problems about two weeks ago, then I uninstalled Zonealarm. That didn't work so well (it kind of went berserk, lots of temp files created, etc.). So I ended up deleting all the ZA files.

Still had the problem.

About 30 minutes ago I went and did a clean install of ZA (and accepting the offer to do Pro for two weeks).

It's been that long and I haven't been kicked off the internet, I think the problem is fixed. Don't know why...I suspect that Comcast reset their DNS servers and ZA didn't realize it (perhaps this happened with your ISP provider too? That's just my completely noncomputer person thinking) but I'm SO glad to have my internet access back!
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