[sean sean]

Hi all. I'm trying to connect the Motorola Razr cell phone to my laptop via a USB data cable and it keeps giving me this error and it will not detect my cell phone even though I have installed the driver files. I would appreciate your help on how to bypass this. Thank you.

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01 – sean sean – [USB Power Surge on HUB Port]
14th March 2006

Hi –sean sean – Welcome to - [Geeks to Go] – Sorry for the delay -

Power surge on HUB Port

What is your definition of – [HUB Port] –

(1) – Do you mean – [Root Hub] – referred to in – [Device Manager] – if so then you may need to use an – [External Powered USB HUB] – that is solely dedicated to – [Motorola Razr cell phone]
(2) – Do you mean – [External USB HUB] – if so it must be an [Externally Powered] & dedicated to the – [Motorola Razr cell phone]

Regardless of your definition – here are some comments -

(1) – USB Ports are limited to 500 milliamps –
(2) – External Powered USB HUBS usually have an – [External/Internal Switch] –that should be set to the – [External] – Position – to save drain from PC Power Supply
(3) – Not all – [Native USB Ports] – are capable of 500 milliamps
(4) – And not all – [USB HUBS] are – [Externally Powered] –
(5) – There are – [Quality Differences] – between USB HUBS – Some can handle – [Inrush Current] – Better than others –
(6) – If the USB Device is a 500 milliamp device – you may have to select a – [USB HUB] – that was tested & proven to be compatible to – [Motorola Razr cell phone] –
(7) – Laptops have – [Power Saving Utilities] – that may be interfering with installation – They are usually – Controlled by – [BIOS Settings] – ACPI – (Advanced Configuration and Power Interface) –
A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. ACPI enables a PC to turn its peripherals on and off for improved power management especially in portables.
(8) – Have you the latest – [Drivers] – [Correct Data USB CABLE] & Manual – Try website -
http://www.cellphone...ustom.aspx?id=3

(9) – Do you have an active Account for this service-

(10)- Phone may need a reset – Leave Cables Connected – Turn Phone – [OFF] – for 5 – 10 seconds – Then Turn – [ON] –

That is all the suggestions I have as of now – Might want to visit – [Laptop Website] – and inquire about USB DATA Cable – with Motorola Cell Phone Issues -

Jack123

Edited by Jack123, 14 March 2006 - 09:44 AM.

[Jack123]

01 – sean sean – [USB Power Surge on HUB Port]
14th March 2006

Hi –sean sean – Welcome to - [Geeks to Go] – Sorry for the delay -

Power surge on HUB Port

What is your definition of – [HUB Port] –

(1) – Do you mean – [Root Hub] – referred to in – [Device Manager] – if so then you may need to use an – [External Powered USB HUB] – that is solely dedicated to – [Motorola Razr cell phone]
(2) – Do you mean – [External USB HUB] – if so it must be an [Externally Powered] & dedicated to the – [Motorola Razr cell phone]

Regardless of your definition – here are some comments -

(1) – USB Ports are limited to 500 milliamps –
(2) – External Powered USB HUBS usually have an – [External/Internal Switch] –that should be set to the – [External] – Position – to save drain from PC Power Supply
(3) – Not all – [Native USB Ports] – are capable of 500 milliamps
(4) – And not all – [USB HUBS] are – [Externally Powered] –
(5) – There are – [Quality Differences] – between USB HUBS – Some can handle – [Inrush Current] – Better than others –
(6) – If the USB Device is a 500 milliamp device – you may have to select a – [USB HUB] – that was tested & proven to be compatible to – [Motorola Razr cell phone] –
(7) – Laptops have – [Power Saving Utilities] – that may be interfering with installation – They are usually – Controlled by – [BIOS Settings] – ACPI – (Advanced Configuration and Power Interface) –
A power management specification developed by Intel, Toshiba and Microsoft that makes hardware status information available to the operating system. ACPI enables a PC to turn its peripherals on and off for improved power management especially in portables.
(8) – Have you the latest – [Drivers] – [Correct Data USB CABLE] & Manual – Try website -
http://www.cellphone...ustom.aspx?id=3

(9) – Do you have an active Account for this service-

(10)- Phone may need a reset – Leave Cables Connected – Turn Phone – [OFF] – for 5 – 10 seconds – Then Turn – [ON] –

That is all the suggestions I have as of now – Might want to visit – [Laptop Website] – and inquire about USB DATA Cable – with Motorola Cell Phone Issues -

Jack123

Edited by Jack123, 14 March 2006 - 09:44 AM.

[kittenskysong]

I had the same problem with my external dvd player for my laptop and all I had to do was replace the cord and the problem solved itself.