[TEARING HAIR OUT]

Got wirelss up and runngin with WEP, then tried to add extra with McAfee Home Security. This cimpletly messed everythign up and the tech support was USELESS!!!! Are they real people in that chat room or robots?? So uninstalled McAfee but now can't connect PC to wireless...rang D-Link, they say defrag then try again..

Any ideas??????????

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My first idea would be to ignore tech support advice

Please goto Start --> Run --> type CMD and press OK --> then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

Please restart your computer into Safe Mode with Networking, and then try to connect to your network again. You could also try setting up your Network connection again --

Run the Wireless Network Setup Wizard:

• The easiest way to open the Wireless Network Setup Wizard is through the Start Menu: go to Programs, Accessories, then Communications, and you'll find it there.
• The first thing to do when the wizard appears is read the welcome message, and click Next.
• Now, type a name for your network -- anything will do, as long as it's relatively unique to you. You're allowed up to 32 letters to express yourself, but remember that your neighbours might get to see this name at some point! (Note: if you already have an SSID and Encryption Key, then you must enter these, rather than creating new ones.)
• Unless you already have a network key that you absolutely must use, select the Automatically Assign a Network Key radio button.
  (Note: You should write down -- on a piece of paper -- both your SSID and your Network Key!)
• If you bought equipment with WPA (stronger encryption), tick that box. Click Next again.
• Unless you have a USB flash drive (it's unlikely), choose the option for manual setup. Don't worry -- it's just a matter of printing out some settings and entering them into your other computers. If you don't use encryption, you can usually skip this step.
• Now, right-click on the wireless icon in the bottom-right corner of your screen -- it looks like a small computer with two lines on the right of it.
• On the menu that appears, click 'View Available Wireless Networks'.
• Now, you should see a list of the wireless networks your computer is in range of. Look for the name of your own network. This will be the name you typed in the setup wizard earlier or, if you use a router, it will probably be the name of your wireless equipment's manufacturer.
  (Note that this is the screen to come to if you ever want to connect to a wireless network other than your usual one -- just double click the one you want, wait a while, and it should work.)
• To make sure Windows knows which network is yours, you need to click 'Change the order of preferred networks' on the left of the available networks screen.
• You should click the 'Add' button to add the name of your network to this list, and use 'Remove' to take away any that aren't yours.
• When you've highlighted your network, click Properties, and then go to the Connection section.
• Make sure 'Connect when this network is in range' is ticked. If all else fails, you might have to take your printout from the Wireless Network Setup Wizard and enter that information on each computer.

- Dan

[Dan]

My first idea would be to ignore tech support advice

Please goto Start --> Run --> type CMD and press OK --> then type: IPCONFIG /ALL - please post the results here by right-clicking on the Command Prompt window, selecting 'Select All', pressing the Enter key, and then posting on this forum. Alternately, you can save your information to a text file by using the following command: IPCONFIG /ALL > C:\ipconfig.txt -- navigate to that text file, and copy/paste the information from it.

Please restart your computer into Safe Mode with Networking, and then try to connect to your network again. You could also try setting up your Network connection again --

Run the Wireless Network Setup Wizard:

• The easiest way to open the Wireless Network Setup Wizard is through the Start Menu: go to Programs, Accessories, then Communications, and you'll find it there.
• The first thing to do when the wizard appears is read the welcome message, and click Next.
• Now, type a name for your network -- anything will do, as long as it's relatively unique to you. You're allowed up to 32 letters to express yourself, but remember that your neighbours might get to see this name at some point! (Note: if you already have an SSID and Encryption Key, then you must enter these, rather than creating new ones.)
• Unless you already have a network key that you absolutely must use, select the Automatically Assign a Network Key radio button.
  (Note: You should write down -- on a piece of paper -- both your SSID and your Network Key!)
• If you bought equipment with WPA (stronger encryption), tick that box. Click Next again.
• Unless you have a USB flash drive (it's unlikely), choose the option for manual setup. Don't worry -- it's just a matter of printing out some settings and entering them into your other computers. If you don't use encryption, you can usually skip this step.
• Now, right-click on the wireless icon in the bottom-right corner of your screen -- it looks like a small computer with two lines on the right of it.
• On the menu that appears, click 'View Available Wireless Networks'.
• Now, you should see a list of the wireless networks your computer is in range of. Look for the name of your own network. This will be the name you typed in the setup wizard earlier or, if you use a router, it will probably be the name of your wireless equipment's manufacturer.
  (Note that this is the screen to come to if you ever want to connect to a wireless network other than your usual one -- just double click the one you want, wait a while, and it should work.)
• To make sure Windows knows which network is yours, you need to click 'Change the order of preferred networks' on the left of the available networks screen.
• You should click the 'Add' button to add the name of your network to this list, and use 'Remove' to take away any that aren't yours.
• When you've highlighted your network, click Properties, and then go to the Connection section.
• Make sure 'Connect when this network is in range' is ticked. If all else fails, you might have to take your printout from the Wireless Network Setup Wizard and enter that information on each computer.

- Dan