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Windows explorer opens on startup to system32 folder


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#1
dlmgg

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I'm trying to solve a problem for somebody and I need a little help. On startup, Windows Explorer opens up to the windows system32 folder forcing him to manually close it. He tried system restore but that didn't correct it. This is XP. The problem appeared to start when they updated McAfee. Looking in msconfig, I didn't see anything for explorer showing up. There is one startup item that does not have a name, or command, just a location. I'm not sure if this is related. Any help would be greatly appreciated.

Thanks,
Dawn
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#2
wannabe1

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Hi dlmgg...

Let's have a peek at a couple of registry keys...

Click Start, then Run, type regedit, and click "Ok".

In Registry Editor, expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows, then CurrentVersion, and click on Run.

Is the top entry in the right pane "(Default)"?

Then expand (click +) HKEY_CURRENT_USER, then SOFTWARE, then Microsoft, then Windows, then CurrentVersion, and click on Run.

Is the top entry in the right pane "(Default)"?

wannabe1
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#3
dlmgg

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Thanks, I will check. I don't have access to the computer as I'm in NJ and they are in CA. I will let you know what I find.
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#4
noweev

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Hello,

I have the exact same problem.

I checked the registry and I do have the first ones as Default.

What do I do next?
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#5
wannabe1

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Hi noweev...

Might I talk you into starting your own topic. This problem can be caused by a number of things and would get very confusing to everyone concerned it the two problems suddenly went in different directions. I would be glad to help you in your own thread... :tazz:

wannabe1
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#6
noweev

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Hi noweev...

Might I talk you into starting your own topic. This problem can be caused by a number of things and would get very confusing to everyone concerned it the two problems suddenly went in different directions. I would be glad to help you in your own thread... :tazz:

wannabe1


Alright thanks!
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