[pinetownmom]

Can someone please help me get my address bar back? I have tried everything.

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press f11....does it come back?

[dsenette]

press f11....does it come back?

[pinetownmom]

I just turn on the computer one day and realized it was gone and have not seen it since.

[pinetownmom]

f11 didn't help that took away almost everything else at the top. I need the one that displayes the actual web address, the one you would cut and paste

[dsenette]

open up internet explorer, and click view then toolbars. do you see the address bar there?

[pinetownmom]

I clicked on the address toolbar and I brought up the word address on the right side but it is dim and I can't do anything with it

[dsenette]

Please go HERE and skip to step 5 (Step Five: Posting a Hijack This Log). Follow all of the steps for scanning your computer and generating a log. when the scan is complete, press the "Save log" button. A "Save Log file" dialog box will appear. Type Hijackthis.txt for the file name and make sure that "save as type" is set to "all files". Save this file to a location that you will remember (your desktop is good). Now on your next post ATTACH this newly created txt file with your next post.
DO NOT POST THE CONTENTS OF THE HIJACK THIS LOG. This will encourage others to do this as well and we do not want that.

[pinetownmom]

It is not letting me attach the file what am I doing?

[dsenette]

it's probably saved as a .log file....does the icon for the file look like a little notepad? or something else?

[pinetownmom]

I have 2 one is a notebook the other something else

[pinetownmom]

It says that I am not permitted to upload file with that extention

[dsenette]

i need the one that looks like a notebook

[pinetownmom]

edited out log and submitted as atattchment

[dsenette]

i noticed a few things in the log

Please go to the malware forum in my signature and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.