Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows installer help


  • Please log in to reply

#1
Billfreeman

Billfreeman

    New Member

  • Member
  • Pip
  • 6 posts
Hi,
I used to have earthlink, removed that throught the ADD/Remove, and through registry keys etc....I have DSL now through qwest and MSN. When I do a "COLD" boot on the computer...it loads up the desktop, then it pops up WINDOWS INSTALLER trying to install earthlink update (it's an MSI file)...I've looked in the registry keys, config sys etc etc....but with no luck. I'm trying to get that removed...and not sure how...I've tried reg cleaner etc...no luck...it's ONLY on bootup. Any help/suggestions appreciaated.
  • 0

Advertisements


#2
starjax

starjax

    Global Moderator

  • Global Moderator
  • 6,591 posts
you will need to download the windows installer cleanup utility. found here

after install, launch it from start/programs. highlight the earthlink entry and click remove.
  • 0

#3
Billfreeman

Billfreeman

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
I tried the installer cleanup utility and earthlink wasn't showing.....it's like it's hidden somewhere.....other suggestions??
  • 0

#4
starjax

starjax

    Global Moderator

  • Global Moderator
  • 6,591 posts
try posting a HiJackTHis log, it can often uncover buried registry entries.

http://www.merijn.or.../hijackthis.zip

just extract this to a folder on your desktop and launch hijackthis. check the first option so you can copy the log here.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP