I'm trying to troubleshoot an issue for a friend. He's trying to take online courses on his business network but cannot get the courses to load properly. When the user launches the course from the main page a new page opens up the new page is on a secure server (i.e https://....
) then it redirects to a nonsecure server (i.e http://....) automatically. This mechanizm is basically a system requirements checker that the course facilitates...first the system checker loads (https://....
) then the course loads (http://....). It is at this point that the course does not come up. It just stays on a white page with the word 'done' in the progress meter in the bottom of the browser. The user was going through a network but to eliminate the possibility of a network firewall we've bypassed the network and plugged directly through the modem.
MODEM: GNET BB0060B.
O/S: WINDOWS 2000 SP2
INTERNET CONNECTION: ENHANCED DSL
I changed the security settings in IE to the default level (medium) and I restored the advanced options in IE to default as well. The privacy settings are also set to medium. I've also added all the appropriate sites to his PC's safe sites list.
I have racked my brain but I don't know how to get this to work.
I told him to check the built-in router that his modem has, and maybe he'll have to do something with that but I haven't gotten word back as to whether or not this works. I've tried this on my own computer at home and it loads just fine.
If anybody has any ideas, I would be so appreciative! I'm feeling like a dummy