Gerry: Thanx I appreciate yout patience as you tutored this noob how to work your BBS. What you suggested there, was the last thing I tried- I got the same error in Command Prompt as I did under the windows GUI
Wannabe: Well, I wish I would have read this post before I did another in-place install. I bet that program would have pinpointed the error.
Well, I have this to report: First off I am thankful for stumbling in here, and it WAS a stumbling literally, ahaha! I read and tried every suggestion, from everyone, in every thread that relates to this. The problem was not in the snap-in, the MMC snapin brought up the interface. When you clicked "analyse" or "defrag" the error "Defrag could not start" would either pop up as an error, or in Command Prompt mode, be displayed as Text.
I am just going to document what happened here, and then we can file this into the "resolved" can.
When I got this machine it gave blue screen errors. I took the drive out and checked it with Network Associates Virusscan Enterprise. It found thousands of virus bodies. After that, I put the drive back in and performed an In-Place install.Here is the link to the Microsoft Site
where is talks about doing an in-place install, you guys also have a link to it, Keith posted it in the other thread. I just want to mention that an XP Re-install like this is not an "all-in-one" fix, it is simply a start.
Next, I installed Mcafee and Ad-aware and got rid of more virus bodies and some spyware. I went to the system32 folder and with a finetoothed comb I checked every suspicious file: I deleted a bunch of stuff that was there, after checking that they wre nto system files. And so something I removed or something that Mcafee removed, also deleted a file that Defrag needed... I am just guessing. A file, a service, something got disabled.
I would have liked to know exactly what it was that got fouled up, but at least now, we have all these things to try if in the future someone has the same problem.
This morning, I re-installed XP again, and it restored whatever was removed in all my manipulations, and now I have a clean computer, no spyware, goes online, and now I can call the owner with good news.
Once again, I apologise for any trouble I might have been, it was not intentional.