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System Info Prompts Help and Support


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#1
cihaimnak

cihaimnak

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msinfo32.exe exists in C:\Program Files\Common Files\Microsoft Shared\MSInfo\
but when I do Run -> msinfo32, it says Windows can't find it. When I go through System Info to access it, it pulls up Help and Support. I've read other threads in regards to the same problem
(http://www.geekstogo...elp-t69210.html)
but when I'm checking the path of msinfo in the registry, msinfo32.exe isn't even in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\

I've even tried unzipping the index.zip file and placing it in C:\WINDOWS\PCHealth\HelpCtr\OfflineCache, but to no avail.

Any assistance would be greatly appreciated. Thanks.
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#2
gerryf

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if it is not there, it needs to be

download, unzip, and double click the regfile, reboot

Try again

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#3
cihaimnak

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That worked perfectly. Just for future reference, do you know why the registry wasn't there and how I can prevent it from happening? Thanks for your help.
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