Took it to Circuit City to have it diagnosed. They couldn't even get anything on their monitor. I think they swapped out the video card to get a display. They told me the computer got real hot and they smelled something burning!!! (Can it get any worse!) They are at the point where they are out of ideas. The guy tells me the hard drive is OK but they can't run a diagnostic on it because they can't get it out of the "Register Checker" mode either. They think the Power Pack or something might have been the burning smell???? I am sooooo totally p---ed off right now. I bought a new computer because I can't afford to be without one as I use it for my work. They claim they can transfer my documents etc. from the old one onto the new one as long as the sector didn't go bad. (All this terminology is double dutch to me). I can't see how they can do this if they can't even start the computer??? They are also saying that it would cost hundreds of dollars to replace the power thingy, save all the info on the computer, upgrade it to Windows XP and whatever else needs to be done. I would like to save this computer as a backup if possible. Can anyone help me please? I can't understand computer jargon so please keep it simple. The computer was custom built.
Edited by eleanor, 16 March 2006 - 08:17 PM.