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Win32/nsag - windows.activedesktop


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#1
bennyceres

bennyceres

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Hi everyone,

When I log on to my laptop (XP) my desktop is completely blue witout any icons, only the start button at the bottom is visible but cannot click on it.
Everytime I run spybot, it detects windows.activedesktop (although I keep deleting it).
When I run AVG antivirus, it detects several win32/nsag which seem to affect the volume restore information. (I moved all of them to the virus vault).

Any ideas?

Many thanks

Bennyceres
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#2
gerryf

gerryf

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
bennyceres

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Hi Gerryf,

Thank you for your prompt reply.

Will do what you said and let you know.

Regards,

Bennyceres
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