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World of Warcraft Installation Issue


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#1
Football Geek

Football Geek

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Dear Geeks to Go members,

I recently reformatted my hard drive and am having trouble reinstalling World of Warcraft. I have an Inspiron XPS, Windows XP Pro, 256mb video memory on an ATI Radeon 9700 Mobility, an Intel Pentium IV at 3.2ghz, 1gb of RAM, AVG Antivirus, and a SigmaTel Audio Sound Card. I have tried to reinstall it, but in vain. I have tried all of the fixes at World of Warcraft's official support site, and none of them worked. I have tried the fixes/installing normally with my disks and two other sets of disks (my friends' disks). I have started in selective startup mode with msconfig, I have disabled my antivirus/firewalls, I have disconnected from the internet, and I have disconnected my peripherals. I do not know where to turn because I have tried everything that the World of Warcraft techies recommend, and I am desparate to rejoin the World of Warcraft community. Please help me!

Football Geek
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#2
starjax

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what errors are you getting? was it installed previously on this system?
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#3
Football Geek

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Starjax,

The error message was as follows:

The installer was unable to read the file "<unknown>". This error may be caused by problems with the media or drive at --for example, a scratched or dirty CD-ROM/DVD-ROM, hard drive corruption, or a networking problem while downloading the installer. (The data being read was "Repack-MPQ\Data#texture.MPQ\World\Generic\Orc\Passive Doodads\Banners\ClanBanner06.blp", and the error code was 38.)(MPQFile::Read)

I know that there is not a problem with copying the data because i successfully lifted all of the data from the CD into a folder on my desktop. I did not download the installer, it was on the CD. Since I am not using a CD drive because I am running it from the folder, that does not matter. I defragged and ran chkdsk and they turned up nothing. Thanks for helping me.

Football Geek
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#4
sarpedon

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hi!

I'm not sure but this might help though you said you have tried all fixes in the tech support of WoW. I had the same problem in installation (error 38) but I followed the recommendation in this link:

http://forums.worldo...98573&p=1&tmp=1

The problem in my case was the RAM at my PC. After I followed the advise to run memory check and isolating the problematic memory module - I took out that problematic memory hardware - lowering my memory to just 256MB. Then I did the check again using the tool as specified in the above link (or here: http://oca.microsoft...en/windiag.asp) i found my memory to be ok.

Then reinstalled - voila! It worked for me. :whistling: Hope this works for you too!

Good luck!

-sarp
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