[Cheezel]

Tried the removal instructions for Spy Falcon,
Spy Falcon looks as though it is gone but my pc still has problems

I ran the Pandascan and have attached the report.

please help

cheers

Attached Files

•  Activescan.txt   36.66KB   164 downloads
•  smitfiles.txt   3.44KB   94 downloads

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Please visit this page and scroll down to Step 5.
Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.

[Buckeye_Sam]

Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Please visit this page and scroll down to Step 5.
Follow the instructions there to download a tool called Hijackthis and post a log here as a reply to this post.

[Cheezel]

here is the log


Logfile of HijackThis v1.99.1
Scan saved at 7:03:57 AM, on 19/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Steven\My Documents\hijack\HijackThis.exe

R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp5822.tmp
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{045FD9A0-14E3-4EE0-B3AF-B24B800CAF49}: Domain = sa.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\..\{045FD9A0-14E3-4EE0-B3AF-B24B800CAF49}: Domain = sa.bigpond.net.au
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

Edited by Cheezel, 18 March 2006 - 03:37 PM.

[Buckeye_Sam]

Did you run Smitrem in Safe mode? Even if you did, please run it again for me and then post the log in your next reply.



Please download Ewido Security Suite it is a trial version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Then click on Start Update

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
http://www.ewido.net...wnload/updates/

Once the updates are installed do the following:

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• While the scan is in progress you will be prompted to clean files, click OK
• When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
• Once the scan has completed, there will be a button located on the bottom of the screen named Save report
• Click Save report.
• Save the report .txt file to your desktop.

Now close ewido security suite.


Reboot your computer and post the log from Smitrem, a new hijackthis log, and the log from Ewido.

[Cheezel]

Ran the Smitrem in safe mode first, then ewido, rebooted and ran a new hijackthislog>



Logfile of HijackThis v1.99.1
Scan saved at 4:49:13 PM, on 20/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ICQLite\ICQLite.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Steven\My Documents\hijack\HijackThis.exe

R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\Program Files\ICQToolbar\toolbaru.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{045FD9A0-14E3-4EE0-B3AF-B24B800CAF49}: Domain = sa.bigpond.net.au
O17 - HKLM\System\CS1\Services\Tcpip\..\{045FD9A0-14E3-4EE0-B3AF-B24B800CAF49}: Domain = sa.bigpond.net.au
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe

Attached Files

•  Scan_report_20060320.txt.txt   20.98KB   100 downloads
•  smitfiles.txt   3.22KB   87 downloads

[Buckeye_Sam]

Your log is clean. What problems, if any, are you still having.

[Cheezel]

Everthing seems to be working fine,

if i have any more problems I'll let you know,

Thankyou very much for the help

cheers

[Buckeye_Sam]

Glad I could help!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

• Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.
  
  You can find instructions on how to enable and reenable system restore here:
  
  Managing Windows Millenium System Restore
  
  or
  
  Windows XP System Restore Guide
  
  Renable system restore with instructions from tutorial above
  
  
• Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
    
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
• Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online & their stand-alone antivirus programs:
  
  Virus, Spyware, and Malware Protection and Removal Resources
  
  
• Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.
  
  For a tutorial on Firewalls and a listing of some available ones see the link below:
  
  Understanding and Using Firewalls
  
  
• Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  
  
• Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.
  
  A tutorial on installing & using this product can be found here:
  
  Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
  
  
• Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.
  
  A tutorial on installing & using this product can be found here:
  
  Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
  
  
• Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
  
  A tutorial on installing & using this product can be found here:
  
  Using SpywareBlaster to protect your computer from Spyware and Malware
  
  
• Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

[Buckeye_Sam]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.