Can a computer crash CAUSE the power supply to burn out?
Posted 18 March 2006 - 02:34 PM
Posted 18 March 2006 - 03:01 PM
I am not sure of what you mean when you say that the computer got real hot and whether it was just the power supply or the whole machine. That seems strange. There might be a communication issue with respect to the overheating. If they let the machine get too hot, then that could place the blame on them.
When power supplies fail there can be a burning smell as the part is destroyed, but in general it does not heat up the whole machine or anything (the smell of burning resistors in the morning :-).
A power supply is typically fairly cheap, although better power supplies can be more expensive. I would think that they should have a used power supply and should be willing to do something, even if they don't have to, to keep a customer happy, but some businesses don't operate that way.
In summary, I without more information I don't think you can blame them for the failure. It might be that they did something wrong, but it could also just be that it had problems and failed when they had it. If you rented a car and the engine failed when you had it, would you think that you would be responsible for it if you were doing nothing wrong at all? You can expand on that to the mechanic being responsible when you bring a vehicle in with a problem. I know it is hard since you feel that the machine is not in the same condition as when you gave it to them. You might consider replacing the power supply yourself, as a learning experience or find another place to deal with.
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