[isBear]

I tried to replace a heatsink fan for my 400vtx Gateway laptop but opened the bottom of the laptop first before finding the location was under the keyboard. The fan is now successfully installed.

However, now when powered on, there is a black screen only and an error message saying to check cable and operating system not detected. I checked under the keyboard and couldn't find the cable. The underside does not come apart for me to see if there is a cable loose there. Any suggestions?

Thanks,
isBear

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I own the same laptop so I'm especially interested in this. I've been out on the Internet looking for anything on the 400vtx and I will say that there is very little, so far. I'm seeing a lot of repair stuff on the Solo laptops but almost nothing on the 400vtx. I'll keep looking.

How old is the laptop? Have you had any sound problems? My sound went out under the extended warranty and they replaced the mainboard. Total turnaround was something like 4 or 5 days. I was stunned at how fast they got it back to me.

[macten]

I own the same laptop so I'm especially interested in this. I've been out on the Internet looking for anything on the 400vtx and I will say that there is very little, so far. I'm seeing a lot of repair stuff on the Solo laptops but almost nothing on the 400vtx. I'll keep looking.

How old is the laptop? Have you had any sound problems? My sound went out under the extended warranty and they replaced the mainboard. Total turnaround was something like 4 or 5 days. I was stunned at how fast they got it back to me.

[wannabe1]

Hi isBear...

Do you see the following error? PXE-E61

wannabe1

[macten]

Hopefully, he just has to change the boot order to clear up that pxe thing. If it is pxe....

My battery is going.... but at $150 for a replacement, I think I'll pass. I could find almost nothing on troubleshooting/repairing this particular model. Fortunately, I've had little trouble with mine......

[wannabe1]

The PXE-E61 can be indicative of several problems...one of which is the boot order as macten has pointed out. It can also indicate a corrupt MBR, a bad cd-rom drive, or a failed HDD. The error occurs when the machine can't find boot information in any of the places it's been told it should be...so it looks for the information on a network and generates the error when the boot info isn't there, either.

Let us know if you are receiving this error message...

wannabe1