Then use the contact us options to use e-talk which gives you one-to-one with an Epson technician
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Wishful thinking...they blamed Dell, Dell blames them. Around the circle goes...
Epson may be able to pinpoint why the printer cannot install
Yup, tried that but the downloaded install didn't see the printer either. That's about when Epson gave up and said it was a computer problem and not the printer - which I think is right because I did install it on my laptop with no issues at all.
Try to install the printer by linking to Epson site and downloading the driver. I don't know about Epson but lately I had a very similar problem with a new HP printer. I just couldn't install it with the cd driver. Eventually I downloaded from HP, in the process performing a hardware check (optional by HP) which found that something was amiss, offered a repair and kept installing the printer without a glitch.
Edited by wannabe1, 26 March 2006 - 06:42 PM.
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