[mengmania]

I have no volume control icon in my taskbar. I accidentally uninstalled something, and I'm not sure what. But now I have no sound.

Any help you could give would be greatly appreciated.

Thanks,
Francie

[Advertisements]

Try re-installing / updating the soundcard drivers

[Retired Tech]

Try re-installing / updating the soundcard drivers

[mengmania]

Hi Keith,

How do I find out what soundcard is installed in my computer? I'm pretty blonde here, so please bear with me.

Francie

[Retired Tech]

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for multimedia / audio adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System

If you are unable to find them, please post the make and model here before you download anything

Please set a system restore point before you install anything

[mengmania]

I don't know what you mean by "set a system restore point". Could you please explain that. And I'll download Everest now while I wait for your reply.

Thank you.

[Retired Tech]

Sorry about that, it is a pre-complied response and I didn't remove the reference for system restore, which applies to XP etc

[mengmania]

No worries, here's the information for my soundcard.

Field Value
Audio Adapter

Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter [B-1]

[Retired Tech]

Can you post the motherboard make and model from the same list

Intel refer you to their site

Note: Some Intel motherboards have the option to use a Creative Labs* SoundBlaster* audio component instead of the AC'97 codec. Again, you will need to refer to the motherboard support site to determine which component you have.

[mengmania]

Here is the information from the Motherboard section:

CPU Type Intel Pentium IIIE, 933 MHz (7 x 133)
Motherboard Name Unknown
Motherboard Chipset Intel Whitney i810E
System Memory 256 MB (SDRAM)
BIOS Type AMI (08/08/00)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

[Retired Tech]

It is 2nd down with this in the box

Windows 98Gold/98se/Me/2000/XP/2003(32/64 bits) for Driver only. For Windows 98 SE, DirectX®8 is required to enable advanced features. (Excution file)

A3.84 from any of the download sites

http://www.realtek.c...8&Software=True

[mengmania]

Do I need to save this to a specific spot? Or will it do it automatically? Sorry for being so computer illiterate. =)

[Retired Tech]

Click any of the sites then choose run, when the download completes, the installer will start, check the options as you install it

[mengmania]

Hi Keith,

It took awhile to finish downloading, and when I restarted my computer it began updating my driver information....then stopped and asked me for the Realtek AC97 driver disk. I got an error, something about needing "ALSNDMGR.CPL" file on the Realtek AC97 Audio Driver Disk.

[Retired Tech]

This another location for the files, unfortunately it is 17MB

http://www.download....4-10238712.html

Realtek AC'97 Drivers & Applications. The package includes: Driver/Application Setup Program; RtlRack for Win98/Me/2000/XP and AvRack for Win95/NT4; Realtek Sound Effect Manager. DirectX 8 is required to enable advanced features. Version A3.82 updates Realtek 3D engine and makes changes to the special customize settings.

This specifically say it is the drivers and applications, though usually the files from Realtek should have had those

[mengmania]

This download was much faster, and when I rebooted...it completed the driver installation THEN asked for the disk. grrrrrrrr ... Is this a lost cause?