[Pranab]

I just got a Netgear Wg311 wireless network card, but i am having problems getting it to work. The card installation goes fine, but when everything is installed i get a box asking if i wish to control the card using my Netgear utility and therefore do i want to deselect the Windows XP wireless netword config utility. If i say no or yes the computer gives a blue screen saying there was a fatal error, but if i ignore the box, the internet works fine.

I have tried disabling the windows utility in network settings, but this just causes the computer to BSOD when i enter windows and the network is loaded. Is there anyway to get rid of this question box? Or anyway to solve this problem?

I am running windows XP with all the latest critical updates installed and using the latest driver for my network card.

Thanks for any help of advice

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Try this:

Right-Click My Computer -> Manage -> Click Services and Applications -> Double-Click Services -> Scroll down to Wireless Zero Configuration and select -> Right-Click and select Properties

In the Startup Type drop box, select Disable. Apply and restart the computer. Hope that this helps. Please post back either way.

[DHooper]

Try this:

Right-Click My Computer -> Manage -> Click Services and Applications -> Double-Click Services -> Scroll down to Wireless Zero Configuration and select -> Right-Click and select Properties

In the Startup Type drop box, select Disable. Apply and restart the computer. Hope that this helps. Please post back either way.

[Pranab]

Just tried that. Unfortunately i just get the blue screen and error message and have to restart again. Thanks for the suggestion though

[Rob Kuhn]

Try uninstalling the NetGear WG311 drivers and then do a shutdown. Remove the NetGear card and restart the machine (if you don't remove the NIC, XP will try to re-configure/install the card).

If you're comfortable with using REGEDIT, perform a search for the NetGear card (I'd probably do a search for NetGear and see what it finds). Delete any entries that it may find (I would highly recommend that you create a restore ponit first so that you can restore yourself if you delete something you shouldn't have).

If you don't feel comfortable with using REGEDIT or deleting keys, use a registry check/clean tool. I've been using Registery Mechanic from WinGuides (http://www.winguides.com) and have been very pleased. In fact, I run it periodically on my machines (usually after I've run a Spyware check/removal app).

I believe you can download a demo version which will do just about everything that the full version does (I used the demo version for a while before I decided to purchase it).

Once all the entries are gone, reboot the machine once more and then try re-installing the network card following the instructions provided by NetGear.

Once you get it installed to where you're not getting the BSOD, be sure to run a Windows Update (if possible) against the machine and then check NetGear's web site and verify that you are using the current drivers.

RK