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Outlook Express Locking Up


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#1
nkamp312

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I just started using outlook express - I switched when my Outlook .pst file hit 2gb and it crashed. Everything on Outlook Express works fine, except when I hit Reply or Reply All on a message, it locks up. Any suggestions?
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#2
Hemal

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did the installation of Outlook go ok, it might occur due to missing files in the folder, does it give you any error message?
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#3
nkamp312

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Outlook and Outlook Express have been on my system since it was rebuilt in April 2004. As far as I know there were no issues when it was installed. I don't get any error message when it locks up - when I click reply or reply all, the button that I'm pressing disappears, and it locks up. I can close it out through task manager and restart it immediatly and everything works fine again except reply.
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#4
mklem

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I have just recently started with a similar problem. I have Windows 98 on an older 600 mhz HP machine. I have been using Outlook for years. Yesterday, the problems started. I can receive email but I cannot send. I can also look at newsgroups but I have not tried posting.

If I do Alt Ctrl Del it will show me outlook is not responding. It also showed problems with my Sysgate Firewall. I disabled the Firewall and the Virus Protection. No help, still locks up.

I can go to Gmail or Hotmail and send fine, just locks up on Outlook Express.

Any suggestions appreciated.

I tried going to my recovery disk but I could not figure out how to just reload Outlook Express. Is it necessary to reload all of Windows. I do not have Windows 98 disks. HP just gives you a recovery disk instead. I have not noticed any problems with anything else.

One other note. About a week ago I tried a trial version of Registry First Aid. I did a small amount of registry cleanup. I noticed a problem maybe related that Outlook was now asking me for my password to get in. I entered it and saved it and it seemed okay. Just to be safe I have also restored a version of my registry prior to using Registry First Aid.
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