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Viruses and Spyware problems [CLOSED]


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#1
gtoman

gtoman

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A friends PC slowed to a crawl so he called a PC repair company to come out and fix his PC. He said he wasn't running an antivirus and spyware program and the tech found loads of viruses and spyware on this hdrive. If these things are already implanted onto the hard drive will installing antivirus and spyware software at that time, if it could even be installed, remove and fix the problems or is it too late and he would have to fdisk and reinstall XP Home?
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#2
Kat

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:) :tazz: You do NOT have to reformat due to viruses!! :) I certainly hope your friend hasn't done this already. *Only* installing an A/V may not fully do the job, but the many tools we have available to us can help your friend clean his computer completely for FREE.

If he needs help, please direct him here to post a HijackThis log for us by following the steps outlined HERE
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#3
Kat

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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