its a toshiba satellite a45-120, I don't know the specs but I do know there have been no upgrades to it.
it has windows xp on it, (has the xp logo on the laptop, however I notice it saying starting windows 98 when the comptuer first powers on)
it will not boot up normally (by this I mean, the computer will start up and after getting past the first screen where it shows the toshiba logo and options to boot from different methods, it goes to a black screen with a flashing cursor) and his recovery disk will fail. he last used this recovery disk a month ago with no problems
when trying to use the recovery disk, it will try to reinstall windows xp and 25% of the way through this error will pop up.
Application error 437
cannot read file
along with this question
there is no A drive for this laptop, so if you click yes, it fails, then stops the recovery, clicking no just stops the recovery.
my only guess is that there is something wrong with the harddrive. I just spent the last 2 hours looking online and didn't find much help on this perticular error, and didn't find the online support from toshiba too helpfull.
so if anyone can help with this, we would be very grateful.
also, since this isn't my laptop, could you please post any and all ideas in one post, so i can try them all out at once, so I don't get stuck having to drive to and from constantly
Edited by molesses, 21 March 2006 - 02:46 PM.