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#1
d1wn

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I really hope someone can help, whilst starting up I get the message
cmmpu.exe in win.ini is missing.
I don't know if this is the problem or not, but my screen appears to be running in 16 colours.
And certain links on the net won't work, such as "reply" in MSN groups.
Off line none of the links work, to run anything I have to go through the start menu.
Even in safe mode I can't access most of the comp, just get the message
"access to specified device, path is denied"
I tried running scanreg.exe, said it had fixed, but no change.
My comp is 2nd hand so I don't have the disks to reinstall windows.
Can anyone help? Please. I am running win 98.
Thanks in advance
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#2
Retired Tech

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Click start, all programmes, accessories, system tools, system information, tools then run system file checker, if it asks to replace lots of files, try to borrow a Windows 98 CD

You could also check the video card drivers

Download and install Everest Home Edition

Run the programme, click + next to computer then summary

Look on right for display / video adapter

Look at the manufacturer’s site for the suitable drivers for your Operating System


If you are unable to find them, please post the make and model here before you download anything
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#3
d1wn

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Click start, all programmes, accessories, system tools, system information, tools then run system file checker,

Can't access any files so this is a no go. Have tried, just tells me that the path is denied.
About to go try to download everest now. Can't use the link on the site you recomended so will try elsewhere.
Thanks, will let you know.
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#4
d1wn

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Well, I managed to download and run Everest, went in to display,
it says "vid adapter Standard Graphics Adapter (VGA)"

Now what do I need to do? Sorry, I'm not great at stuff like this!!
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#5
Retired Tech

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Can you post the motherboard name and also the chipset name
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#6
d1wn

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motherboard is Jetway TX98B

Chipset is SiS 5597
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#7
Retired Tech

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Can you run the product ID check, which will let you know the drivers you need

http://www.sis.com/s...port_prodid.htm

I checked with SiS but they do not list 5597

Jetway do not list TX98B
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#8
d1wn

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well those are the codes that have come up on Everest, how else can I find them?

I also went to the link you suggested but the proceed button won't work for me.
Anywhere else I can try?
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#9
Retired Tech

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To ask Jetway which drivers are needed

Email: tech@jetway.com.tw

SiS do not have technical support
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