[lostonpeasea]

It still gets hung up when I try to restart in safe mode.

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ok....start in normal mode and do start > run > chkdsk /r /f and tell me what it says

[dsenette]

ok....start in normal mode and do start > run > chkdsk /r /f and tell me what it says

[lostonpeasea]

The type of the filesystem is NTFS.
Cannot lock current drive.

Chkdsk can not run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? <Y/N>

[dsenette]

tell it yes and restart

[lostonpeasea]

It restarted as normal giving me the same *error without checking the disk.

*Checking file system on C:
The type of the file system is NTFS
Cannot open volume for direct access
Windows has finished checking the disk

[dsenette]

hmmm.....
ok in windows do start >run > chkdsk /f /r /x

[lostonpeasea]

I got the same message as before:

The type of the filesystem is NTFS.
Cannot lock current drive.

Chkdsk can not run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? <Y/N>

Should I say yes and restart?

[lostonpeasea]

No change, it restarted with the usual message.

[lostonpeasea]

This morning I was able to restart in safe mode, I ran the chkdsk /f /r command and got the same message I normally get-

The type of the filesystem is NTFS.
Cannot lock current drive.

Chkdsk can not run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? <Y/N>

After typing yes and restarting my computer locked up three times before I could get it to boot normally.

Is there a way to correct this problem using other software such as Norton System Check or something along those lines?

[dsenette]

grrrrr...

from whatever version of windows ou can get in do start > run > cmd > fsutil dirty query

[lostonpeasea]

This brought up a new window with a C: prompt, so I so I ran the chkdsk /r /f command and got the same message-

The type of the filesystem is NTFS.
Cannot lock current drive.

Chkdsk can not run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? <Y/N>

[dsenette]

well the start > run > cmd will bring up the command prompt

what i want you to do is at the command prompt type

fsutil dirty query and tell me what it says

[lostonpeasea]

Usage : fsutil dirty query <volume pathname>
Eg : fsutil dirty query C:

[dsenette]

ok so you've got more that one volume (drive or partition)

do fsutil dirty query c:

also do fsutil dirty query <other hard drive or partition letter>

[dsenette]

wrong place