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print subsystem unavailable


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#1
softtrain

softtrain

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I'm running XP SP2 and Wink2k Pro machines in a media center at a private school. There are 13 computers and two shared laser printers. At various times of the day(no set pattern), no printing can take place nor can you add a printer to a machine. Upon investigation, the message reported is "print subsystem is unavailable." Rebooting may or may not help. Generally, after the passage of time, things start working. We have a cable modem with comcast and their wires running. No t1, no fiber, so I thought it was bandwidth but it happens at all different times of the day.

I checked some MS forums, they said to check to see if the RPC service is running. I've checked everything. I've never done anything other than reboot and, sometimes, I'm successful other times I'm not successful. Any ideas?

Thanks,

Softtrain
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#2
dsenette

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as this is neither a comment nor suggestion about the site i'm moving this to the proper forum
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#3
dsenette

dsenette

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i've found QUITE a few references to that error message being displayed after installing office 2000 on a system...don't know if that applies but

their suggestion is to type net start spooler at a command prompt, or start the service under Services in Computer Management.

i would also go a step further and make sure that the spooler service on the server with the printers attatched and shared from is set to automatic startup
http://support.micro....com/?id=244921
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