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computer infected and as only new don't know what i am doing

Started by Rebecca1 , Mar 22 2006 06:14 PM

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#1
Rebecca1
Posted 22 March 2006 - 06:14 PM

Rebecca1

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hi everyone

My computer is running really slow and i have lost my background pic. Its all white. Can anybody help me


Rebecca :tazz:
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#2
Rebecca1
Posted 22 March 2006 - 06:16 PM

Rebecca1

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Sorry everyone i should have added this log for you:


Logfile of HijackThis v1.99.1
Scan saved at 10:45:12 AM, on 23/03/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
I:\gcasServ.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
H:\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
H:\3.0\Apps\apdproxy.exe
I:\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\cisvc.exe
I:\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\UAService7.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Outlook Express\msimn.exe
C:\hjt\HijackThis.exe

O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-au\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O4 - HKLM\..\Run: [Windows System Drivers] w32ras.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PieceCrap] mybreak.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [NAVASCPC] C:\WINDOWS\System32\taskmap.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [licli] li.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [intell321.exe] C:\WINDOWS\System32\intell321.exe
O4 - HKLM\..\Run: [gcasServ] "I:\gcasServ.exe"
O4 - HKLM\..\Run: [Evidence Eliminator] H:\\ee.exe /m
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [AnyDVD] H:\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "H:\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [Washer] c:\Program Files\Washer\washer.exe /0
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = H:\Reader\reader_sl.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=48835
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136468209156
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D64BAC95-300D-44D1-BC2C-A2B042F5D8D8}: NameServer = 192.189.54.17,203.8.183.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - I:\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\System32\UAService7.exe


sorry my bad :tazz:
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#3
taher
Posted 27 March 2006 - 02:37 PM

taher

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Hi Rebecca1, welcome to geekstogo.


Please read this post completely and print it so that you may follow along at every step.


Step 1 - Downloading Tools

Download smitRem.exe ©noahdfear, and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.


Download FxBeagle.exe to your desktop. We'll use it later on.


Place a shortcut to Panda ActiveScan on your desktop (in Internet Explorer, right click on Panda ActiveScan link, select "Copy Shortcut" then right click on your desktop and select "Paste Shortcut" or in FireFox right-click the link and select "Save Link As" and save it to your desktop).


Please download the trial version of ewido anti-malware here:
http://www.ewido.net/en/download/


Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.


If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!




Step 2

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
Once your computer loads, please scan with HJT and place a checkmark next to each of the following items and click FIX CHECKED:
===================================================
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-au\msntb.dll (file missing)
O4 - HKLM\..\Run: [winshost.exe] C:\WINDOWS\System32\winshost.exe
O4 - HKLM\..\Run: [Windows System Drivers] w32ras.exe
O4 - HKLM\..\Run: [PieceCrap] mybreak.exe
O4 - HKLM\..\Run: [NAVASCPC] C:\WINDOWS\System32\taskmap.exe
O4 - HKLM\..\Run: [licli] li.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
===================================================

Close HiJackThis.

Please delete these files using Windows Explorer(if present):

C:\WINDOWS\System32\winshost.exe
C:\WINDOWS\System32\taskmap.exe
C:\WINDOWS\web\related.htm


to do this, please click start
click My Computer
open Local Disk (C:)
open folder WINDOWS
open folder System32
delete files winshost.exe and taskmap.exe if present

click back once to get to Windows
open folder web
delete file related.htm if present


We need to search for and delete three files:
  • To do this, please click Start
  • click search
  • on the left-hand pane, click all files and folders
  • at the bottom, select more advanced options
  • make sure that there are check marks next to search system folders, search hidden files and folder and search subfolders
  • make sure all hard drives are selected
  • in the search bar, enter w32ras.exe and press search.
  • delete anything that the search finds by right clicking on the file and choosing "delete".
  • in the search bar, enter mybreak.exe and press search.
  • delete anything that the search finds by right clicking on the file and choosing "delete".
  • in the search bar, enter li.exe and press search.
  • delete anything that the search finds by right clicking on the file and choosing "delete".


Step 3

Please find the FxBeagle.exe that we downloaded earlier.
Double-click to open it.
Press start and allow it to run to completion.



Step 4

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.



Step 5

Open Ad-aware and do a full scan. Remove all it finds.



Step 6

Run Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • While the scan is in progress you will be prompted to clean files, click OK
  • When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Close ewido anti-malware.

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.



Step 7

Reboot back into Windows and click the Panda ActiveScan shortcut.
  • Once you are on the Panda site click the Scan your PC button.
  • A new window will open...click the Check Now button.
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When the download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.



Step 8

Again, please find the FxBeagle.exe that we downloaded earlier.
Double-click to open it.
Press start and allow it to run to completion.



Step 9

Please post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Add Reply.

Let us know if any problems persist.
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