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Please help me with CD writer drive


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#1
JustinJonah

JustinJonah

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Dear fellows

I have just bought a Dell Dimension 9150 in Nov 2005. Last Thurs it suddenly gave me problems. I tried to burn a data CD from nero 6 and 7 and it gave me errors. Also sometimes it cannot autoplay when i insert a blank Sony CD ROM.

The troubleshooting team at Dell told me to reformat my PC!! I have trusted them so much in terms of quality and service. THing is i have calibrated my monitor and printer after so much time and heart ache. I just don't want to go through that. And furthermore i have lots of important data.

Please tell me i dont have to do that. They changed another drive for me and i still get the same error. This is my hardware hl-dt-st dvd+-rw gwa4164b. Where can i get a firmware update? I downloaded the NEC one from Dell's site and it can't detect the drive.

The error log is as follows (basically "track following error"). I pray someone could help a noob like me soon! Thank you so so so much!!!



Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32

NT-SPTI used
Nero Version: 7.0.8.2
Internal Version: 7, 0, 8, 2
(Nero Express)
Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <HL-DT-ST DVD+-RW GWA4164B>Version: D108 - HA 1 TA 0 - 7.0.8.2
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 0 DMA: On
DiskPeripheral : Maxtor 7L250S0 iaStor Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVD+-RW GWA4164B E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2046MB (2095196kB)
Free physical memory: 1480MB (1516096kB)
Memory in use : 27 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.3.2006
CD-ROM (ISO)
11:53:40 #1 Text 0 File Isodoc.cpp, Line 6423
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : TAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:53:40 #2 Text 0 File Burncd.cpp, Line 3056
HL-DT-ST DVD+-RW GWA4164B
Buffer underrun protection activated

11:53:40 #3 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory

11:53:40 #4 Text 0 File Reader.cpp, Line 124
Reader running

11:53:40 #5 Text 0 File Writer.cpp, Line 113
Writer E: HL-DT-ST DVD+-RW GWA4164B running

11:53:40 #6 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

11:53:41 #7 Text 0 File Burncd.cpp, Line 3353
Turn on Track-At-Once, using CD-R/RW media

11:53:41 #8 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 46485 ( 10:21.60)

11:53:41 #9 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)

11:53:41 #10 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: HL-DT-ST DVD+-RW GWA4164B

11:53:41 #11 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:53:41 #12 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 46486 (46486) = #46486/10:19.61
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 46484 blocks [E: HL-DT-ST DVD+-RW GWA4164B]
--------------------------------------------------------------

11:53:41 #13 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [E: HL-DT-ST DVD+-RW GWA4164B] for write in TAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 95510528, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
-150 | lead-in | 0 | 0x41 | 0x00
-150 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
46486 | lead-out | 1 | 0x41 | 0x00

11:53:41 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1127
Removed 2 run-out blocks from end of track 1. Length: 46486 -> 46484.

11:53:41 #15 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

11:53:41 #16 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:53:41 #17 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

11:53:41 #18 Text 0 File Burncd.cpp, Line 4187
Cache writing successful.

11:53:41 #19 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

11:53:41 #20 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 24x (3,600 KB/s)

11:53:41 #21 SPTI -1189 File SCSIPassThrough.cpp, Line 290
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x02
CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 30 02
Buffer x04c10400: Len x4000

11:53:41 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:53:41 #23 Text 0 File MMC.cpp, Line 21893
Set BUFE: Buffer underrun protection -> ON

11:54:08 #24 SPTI -1119 File SCSIPassThrough.cpp, Line 290
E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1119)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x09
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 3F 20 00 00 20 00 00 00
Sense Area: 0x70 00 04 00 00 00 00 0E 00 00 00 00 09
Buffer x05f80000: Len x10000
0xF6 F8 F3 F6 F8 F3 F6 F8 F4 F6 F8 F4 F6 F8 F2 F5
0xF7 F3 F6 F8 F3 F6 F8 F3 F6 F8 F3 F6 F8 F3 F6 F8
0xF4 F6 F8 F3 F6 F8 F4 F6 F8 F3 F6 F8 F3 F5 F7 F4

11:54:08 #25 CDR -1119 File Writer.cpp, Line 302
Track following error
E: HL-DT-ST DVD+-RW GWA4164B

11:54:08 #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

11:54:08 #27 CDR -201 File WriterStatus.cpp, Line 200
Invalid write state
E: HL-DT-ST DVD+-RW GWA4164B

11:54:08 #28 TRANSFER -18 File WriterStatus.cpp, Line 200
Could not perform EndTrack

11:54:08 #29 Text 0 File MMC.cpp, Line 16661
<HL-DT-STDVD+-RW GWA4164B> start Close Session

11:54:29 #30 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 24x (3,600 KB/s)


Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 17/08/2001 14:07:32
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 18/11/2005 00:19:28 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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