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DrWatson is evil [resolved]


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#1
computernovice

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Hi, I am new, and to be really frank, I don't know anything about computers, other than to turn them on and off, write in word, and search the web. Now I have DrWatson and can't get into my computer, control panel and word doc. Please help me, but please use small words. I hope that I can figure out how to post my hijack log. Beware with me as I learn a new trick here.
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#2
computernovice

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Sorry, created new log to add hijack this, please see my new post
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#3
computernovice

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Here is my HiJack Log
Logfile of HijackThis v1.99.1
Scan saved at 10:44:31 AM, on 2/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\SYSTEM32\3cshtdwn.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\syshy32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\mslr32.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Katie Crawford\My Documents\modules.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lwjhp.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lwjhp.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lwjhp.dll/sp.html#96676
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {6EE4E0AD-CA47-9A72-7C18-9CF62AD4C96C} - C:\WINDOWS\system32\crnu32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [syshy32.exe] C:\WINDOWS\syshy32.exe
O4 - HKLM\..\RunOnce: [mslr32.exe] C:\WINDOWS\system32\mslr32.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZSYYYYYYYYUS
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C23621EA-F7D6-4531-B5AA-2C71EFB6438A}: NameServer = 151.196.0.39 151.196.0.38
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Remote Procedure Call (RPC) Helper (%AF) - Unknown owner - C:\WINDOWS\mfcef.exe (file missing)
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#4
Hemal

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Welcome to Geeks to Go

Did you follow the recomendations here?
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#5
computernovice

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Yes, to the best of my ability :tazz:
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#6
Jeff Thomas

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edited

Edited by coachwife6, 25 February 2005 - 12:28 PM.

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#7
coachwife6

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Uninstall Teatimer. It will interfere with the fix. You can download it later if you prefer.

Download the newest version of about buster at

http://malwarebytes....AboutBuster.zip

and unzip it to a folder.

Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install http://www.lavasoftu...pport/download/.
Check http://russelltexas....e/adawarese.htm on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
http://computercops....ownload&id=3002
http://www.mytechsup...rviceremove.zip


Download CW-Shredder at the link below:
http://cwshredder.ne.../CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
Remote Procedure Call (RPC) Helper


When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you dont find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!

3. Press Ctrl+Alt+Delete once => Click Task Manager => Click the Processes tab => Double-click the Image Name column header to alphabetically sort the processes => Scroll through the list and look for:

\mfcef.exe
3cmlink.exe
syshy32.exe


If you find the files, click on them, and then click End Process => Exit the Task Manager.

4. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lwjhp.dll/sp.html#96676
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lwjhp.dll/sp.html#96676
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lwjhp.dll/sp.html#96676

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {6EE4E0AD-CA47-9A72-7C18-9CF62AD4C96C} - C:\WINDOWS\system32\crnu32.dll

O4 - HKLM\..\Run: [3c1807pd] C:\WINDOWS\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [syshy32.exe] C:\WINDOWS\syshy32.exe
O4 - HKLM\..\RunOnce: [mslr32.exe] C:\WINDOWS\system32\mslr32.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZSYYYYYYYYUS

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll

O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - file://C:\install.cab

O23 - Service: Remote Procedure Call (RPC) Helper (%AF) - Unknown owner - C:\WINDOWS\mfcef.exe (file missing)


5. Delete the following files if present:
C:\WINDOWS\lwjhp.dll
C:\WINDOWS\mfcef.exe
C:\WINDOWS\syshy32.exe
C:\WINDOWS\system32\mslr32.exe
C:\WINDOWS\SYSTEM32\3cmlink.exe
C:\WINDOWS\system32\crnu32.dll


If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.


(and any other files with the same name that end in .dll, .exe or .dat, you may find them right next to each other, example - appsw.exe, appsw.dll, appsw.dat)

6. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

7. Scan with AdAware and let it remove any bad files found.

8. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin


9. Double click on the cwsserviceremove and when asked to merge say yes.

10. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

11. Reboot into normal mode.

Delete this folder if still present: C:\Program Files\TimeSink

12. Download the Hoster from here http://members.aol.c...dbee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

13. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"


14. Reboot and post a fresh HJT log back here by using the add reply button below, and lets see how we did.

Big Thanks to Mr. C for the fix. :tazz:
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#8
computernovice

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Wow, thanks for the info. As you can guess, this is a bit beyond me. I have yet to get aboutbuster to unzip. I will ask friends who know this stuff to come over to my place and have at it! :tazz: Once they get it going I will post what they have done to you. Many thanks, and God bless!
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#9
ZeroCool99

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Well, if all else fails, iv found a way to keep your computer running fine, with no other issues.... use the Start button, type in regedit and find the DrWatson file in ur registry, delete it, and then restart your computer once you have emptied your recycling bin, otherwise, there are no more problems once you have done this.... hope I have helped..
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#10
computernovice

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Thanks! I will try and get it to work! :tazz:
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#11
coachwife6

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I don't know if I would uninstall Dr. Watson or edit your registry without backing it up. Try the proposed fix first.
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#12
computernovice

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Well, I can't do it anyway. Dr.Watson won't even let me empty the recycle bin, much less get in a file to try and delete it. I think it may be time for a new harddrive. :tazz:
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#13
coachwife6

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Did you try the above fix? Do so and post a new log. I don't think you need a new hard drive.
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#14
computernovice

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;) Unable to unzip the first few steps you gave. Dr.Watson has really gone thru a lot of stuff. All I can do is get on the internet. Might get someone who knows more than I try today, if the snowstorm doesn't get to bad. :tazz: Thanks for all your help. You have been great! :thumbsup:
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#15
computernovice

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At last! ;) I was able to do most of what was suggested. Here is my hjt long:
Logfile of HijackThis v1.99.1
Scan saved at 4:40:34 PM, on 2/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\SZServer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Verizon Online\SupportCenter\bin\mpbtn.exe
C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe
C:\DOCUME~1\KATIEC~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SUPPOR~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Verizon Online\Visual IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\Stopzilla.exe /autostart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\SupportCenter\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra 'Tools' menuitem: Control Pad - {28D44DAD-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\Verizon Online Control Pad\VerizonControlPad.Exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.s...sa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...sa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C23621EA-F7D6-4531-B5AA-2C71EFB6438A}: NameServer = 151.196.0.39 151.196.0.38
O20 - Winlogon Notify: STOPzilla - C:\WINDOWS\SYSTEM32\IS3WLHandler.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\SZServer.exe

and here is the aboutbuster:
Scanned at: 2:12:05 PM on: 2/28/2005


-- Scan 1 ---------------------------
About:Buster Version 4.0
Reference List : 19


Removed Data Streams:
C:\WINDOWS\clock.avi:vrhhp
C:\WINDOWS\COM+.log:fszvr
C:\WINDOWS\IEPatchUninstall.log:mzrld
C:\WINDOWS\ieuninst.exe:wrxze
C:\WINDOWS\KB837001.log:fjjdf
C:\WINDOWS\msnavpklog.txt:uycna
C:\WINDOWS\muninst(2).exe:nzusu
C:\WINDOWS\mWinXpD2.txt:fanfw
C:\WINDOWS\River Sumida.bmp:hqgig
C:\WINDOWS\Zapotec.bmp:wyutc


Removed 4 Random Key Entries
Removed! : C:\WINDOWS\nekld.dat
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll
Error Removing! : C:\WINDOWS\system32\d3dhilb.dll

Ok, where do we go from here?
:tazz:
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