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Need help to remove Rivarts.A [RESOLVED]


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#1
Spinplasm

Spinplasm

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Hello,

Thank you in advance for all of your assistance.

I have a Windows XP home SP2 system that has been infected with Rivarts.A (which sounds rather nasty).

The system detected it using Microsoft Antivirus - but was not effective in removing it (tried in safe mode as well)

The system was infected with Winfixer a few months ago (successfully removed finally using Webroot SpySweeper) and I followed the pre-prescribed guidelines.

I am running Spybot S&D (did not detect it) with Teatimer, AdAware SE (did not detect it), AVG anti-virus (did not detect it), and zonealarm firewall. I also run Spyware blaster and guard, my subscritions on the other services in your pre-list have expired as did my trial of spysweeper.

All suggestions welcome!

Thanks

Spin

Below is my hijack post:

Logfile of HijackThis v1.99.1
Scan saved at 10:32:42 PM, on 3/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\D-Link AirPlus G\AirGCFG.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kristen Woodland\Desktop\Junk\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link AirPlus G\AirGCFG.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (CwlscInstall Object) - https://scan.safety....lscbase2213.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O20 - Winlogon Notify: igfxcui - igfxsrvc.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
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#2
cfa-ddg2

cfa-ddg2

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Sorry for the delay in responding...the forum here and the helpers are quite busy.

I am cfa-ddg2 and I am working with G2G staff to help you with your problem. I will respond again as soon as possible.
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#3
cfa-ddg2

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Hello Spinplasm...welcome to G2G!

I do not see any particular problems indicating a malware infection with your HJT log...so I searched for 'Rivarts.A' and found this information:

http://72.14.203.104...lient=firefox-a

http://www.dslreport...remark,15757725

http://www.microsoft...c=en-us&m=1&p=1

http://www.microsoft...c=en-us&m=1&p=1

These threads discuss the possibility that the 'Rivarts.A' is showing as a possible 'false positive' with Microsoft's Anti-Spyware program when coupled with Trojan Hunter Guard.

Before we make that assumption however, please do an online scan and let's see what it shows:

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

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#4
Spinplasm

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Please see the attached Panda file - doesn't look like much is there....

Thanks

Spin


Incident Status Location

Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@atwola[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@belnk[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@burstnet[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@go[1].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@xiti[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][2].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@atwola[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@belnk[1].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@burstnet[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen [email protected][1].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@go[1].txt
Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Kristen Woodland\Cookies\kristen woodland@xiti[1].txt
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#5
Spinplasm

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Hi ddq2...as an additional update I noticed on some of the threads you referenced that some people mentioned MS updating their definitions recently and that curing the false positive. I have had the system disconnected from the network so I hooked it back up and updated from MS and it now DOES NOT detect Rivarts so it does look like it was the false positive.

If you have any additional comments or concerns please let me know!

Otherwise it seems like this one was not a big crisis after all...Thanks for your help!!!

Spin
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#6
cfa-ddg2

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Hello Spin...

Sounds like a false positive to me too. You are correct, the PandaScan was largely clean except for the isolated 'cookie' files. If you need information as to how to 'delete cookies', MS has instructions here: http://support.micro...om/?kbid=278835

Glad to be of help! We will mark this thread 'solved' unless you have any further concerns.

cfa-ddg2
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#7
Kat

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :whistling:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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