[bazza.a]

I'm trying to get security patches from windows update, when it checks for latest version of Windows updating I get a message saying "your current security settings prevent activeX from Installing" my security settings are set at default, I have no information bar and I'm running XP home. I must say at this point that this computer is my Ex-wife/daughters and I need to download patches before I can get help with the malware and virus(s), hope someone can help thanks Bazza

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hello and welcome to geekstogo,
I know that you said that the security settings are a default but sometimes the defaults settings can be changed. Please can you change your security settings by doing the following,

tools->internet options->security and place the scrolling bar at medium.
then do the following,
tools->internet options->privacy-> place the scrolling bar at medium.

If you need any help feel free to post back with questions, and please let me know if it works or not.
thanx
James

[james_8970]

hello and welcome to geekstogo,
I know that you said that the security settings are a default but sometimes the defaults settings can be changed. Please can you change your security settings by doing the following,

tools->internet options->security and place the scrolling bar at medium.
then do the following,
tools->internet options->privacy-> place the scrolling bar at medium.

If you need any help feel free to post back with questions, and please let me know if it works or not.
thanx
James

[bazza.a]

Thanks James everything's tickety-boo, now to try and get rid of these virus(s)/malware. Cheers mate

[james_8970]

good to hear that thats fixed, as for the virus and malware please follow the following advice,

Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.

thanx James