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Disconnecting Problem

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  • PipPip
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This has been bugging me for a while now, my internet keeps disconnecting at random times during the day up to 20 times a day. However I noticed that the internet doesn't disconnect when I leave it idol for the entire night, so I don't know what is causing this problem. I'm using Rogers as my ISP and I have a WRT54GC router, but the problem still persists when I connect without the router.

Any help would be much appreciated.
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    Trusted Tech

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Hi Devilz,

Please goto Start --> Run --> type EVENTVWR --> press OK --> Now, look under the System log for any errors and/or warnings. If you find a TCP/IP error, please open it by double clicking on it. Is the error message inside identical to this:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
If so, please download this Patcher (the english version; top link). Run it (choose to increase the limit to 100). Reboot your computer and test your connection.
Please list any other errors/warnings located in your log. *NOTE: Ignore any prompts from Windows to insert your Windows XP CD to repair files; this is normal, and is simply letting you know that you have modified a Systems file -- there is no System instability.

If that error is not present, or if the problem persists, please restart your computer into Safe Mode with Networking; do you still become disconnected whilst operating in Safe Mode?

How to restart into Safe Mode with Networking
Please restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode, Safe Mode with Command Prompt and Safe Mode with Networking (along with a few others). Please tap the down key until you reach Safe Mode with Networking, and then press the Enter key. Your computer should now boot into Safe Mode with Networking.

- Dan
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