My second problem is that I can't find the serial number on the unit. I know it's supposed to be on the back under the bar code, but there's nothing on the back. It doesn't even look like there was ever a bar code (nothing worn off or smudged). The box doesn't have a serial number either, but it does have a UPC, SKU, and P/N (which the lady at Palm customer support said is not the same thing as the S/N).
With these two problems, I can't figure out any way to get my Palm fixed. I could get the serial number if I could turn it on, but if I could turn it on I wouldn't need the serial number. I'm a medical student, and I use this device every day to keep track of patient medications and that sort of thing, so I'm a little panicked now. Please help!
Thanks in advance!