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New here- Can't access my documents-possible virus


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#31
*yaya*

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I did run the ccleaner. I'll look into the latest version of msn. Thanks!
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#32
coachwife6

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Let me know. If it's still not running correctly, post another log and tell me what the problem is exactly and what it says when you boot-up. Have a blessed Easter weekend. :tazz:
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#33
*yaya*

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Thanks for sticking with me! I haven't had a chance to download the latest version of MSN internet service but I will tomorrow night and see if that fixes it. It still just pops up for no reason at startup.

I'll report back tomorrow. Thanks! :tazz:
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#34
coachwife6

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Yaya, Did you ever get this resolved? If you still want me to look at it, please post another log. :tazz:
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#35
*yaya*

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Hi! Thanks for the reminder! I wound up unistalling MSN all-together so that took care of that problem. I also went into safe mode and msconfig and deselected the Run dll that kept popping up at start-up, however, I can't reset it to "normal" start-up or else I'll keep getting that same error message. I'd like to eventually uninstall or reinstall that component that is missing in order to get rid of that error message all-together. It's a NVIDIA program that is missing a file which I know is legit, but I don't know exactly what component it is.

I have also religiously ran SpyBot, CCleaner, and Ad-Aware and they're keeping my computer clean. So far so good. So, at least I have my computer working properly and there's nothing too crazy going on for now. I think I'm ok.

Thank you Coach's Wife! You've been a big help. When I get home tonight, I'll run another log just for a final review.

Thanks!
Yaya
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#36
coachwife6

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log?
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