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think i picked up a virus, not sure what i can do

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so i clicked a link today and it made all of my currently open internet explorer windows slow to a halt, and for some reason microsoft office came up starting to install something, but i think i was able to cancel it in time. after it was all over there was an icon on my desktop that said something like WIN_SOMETHING, so i jsut deleted it.

so now for some reason nothing will play in iTunes, and a lot of pages won't load in IE. I downloaded AVG, but when i try to click the icon to install it, nothing happens at all. I bought mcafee virus scanner, and it just gets like half-way through the installation and just disappears.

so, what can i do?
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Retired Tech

Retired Tech

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Please go here:

Malware Removal Guide

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, ask for advice in the Malware Forum
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