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Laptop crashes running XP sp2


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#1
mark.ison

mark.ison

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Hi there,
I have recently recieved a Compaq Evo N1050v laptop for my birthday. I have installed windows xp sp2 with no problems but am now encountering constant crashes/freezes. No message is displayed, it doesn't automatically reboot, it just completely ceases to function and means i have to restart the laptop. There doesn't appear to be any kind of patterns to the freezes it just seems to do it when ever it pleases. I have tried to reinstall XP again but i am still having the same problems. Has anyone got any ideas what the problem could be and how to resolve it.

Mark
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#2
Retired Tech

Retired Tech

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Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

Download and install Tune Up 2006 Trial

Run Tune Up Disc Clean Up

Run Tune Up Registry Clean Up

Click Optimize and Improve to run Reg Defrag, which will take a few minutes and need a reboot. You should disable the antivirus programme to run this and check it is running after the reboot

After the reboot, click optimize then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot

After the reboot, click optimize then system optimizer to run system advisor

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