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Defrag not working


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#1
dmcbass

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I built a new PC with fully updated Windows XP SP2. Has worked fine for 2 days. This morning i tried to run defrag and got this error message:

"mmc.exe - Bad Image
The application or DLL C:\WINDOWS\system32\MFC42u.dll is not a valid Windows Image. Please check this against your installation diskette."
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#2
Retired Tech

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Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up, then from system tools, run disc defragmenter.

Click start then run, type sfc /scannow then press enter, you need the XP CD and Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot

Click start then run, type chkdsk /f /r then press enter, type Y to confirm for next boot, press enter then reboot.

Windows will appear to load normally then either the monitor will show progress or the screen will go blank, do not disturb this. This will take an hour or so before it gets to the desktop.

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#3
dmcbass

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Thanks Keith. Works perfectly now. You did it for me again. Ya'll are the best!!!
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#4
Retired Tech

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Thank You for letting me know
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