[Angel420Marie]

Hello! I use Windows Media Player and it works fine on it's own. When I try to view videos on myspace or Aol (clips of the week, etc.) it won't work. Nothing happens, nothing plays. I tried adjusting my security settings but it didn't work so I set them back to default. It actually used to work for me, now it doesn't. Please help! Thanks in advance,
Angelina

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I run Windows XP and have automatic windows updates - so I'm all updated. Does anyone have any idea why the videos won't work for me? I would reallt appreciate any help anyone could offer. I use internet explorer. Thanks.

[Angel420Marie]

I run Windows XP and have automatic windows updates - so I'm all updated. Does anyone have any idea why the videos won't work for me? I would reallt appreciate any help anyone could offer. I use internet explorer. Thanks.

[Major Payne]

Hi:

Not familiar with the formats used at AOL or myspace. Are these compatible with Windows Media Player?

Ron

[Angel420Marie]

Yeah - where the videos play it's a mini WMP. Last week it worked - this week it doesn't. I did a roll back in Restore, but it didn't change back.

[computerwiz12890]

Does it give you any kind of error message? Are you using the latest version of Windows Media Player?

[Angel420Marie]

Nope, no error message - just won't play. I push the play button and nothing happens. Yes, it's the latest version of WMP.

[computerwiz12890]

Before we make any changes, please create a system restore point by going to Start > All Programs > Accessories > System Tools > System Restore. Create a restore point for today. Call it "dial-a-fix"

Next, download Dial-a-fix from http://fileforum.bet...ll/1131569373/2

When you download it, double-click on it to extract all of its files. Then open the folder it creates. Double-click on the file called Dial-a-fix.

Put a check next to the boxes of the following items (they are in order from upper-left to lower-right):

• Install Windows Script Host
• Install VB6 runtime
• Active X controls/codecs
• Direct[X/Draw/Show/Media]
• Programming cores/runtimes
• Explorer/IE/OE/shell/WMP

After you put a check next to those, click on GO. When it is done fixing, restart your computer. See if the problem still exists. If any problems occur, or the situation gets worse, go back to the restore point I had you create.

Edited by computerwiz12890, 01 April 2006 - 01:40 PM.

[Angel420Marie]

I did what you said, but I still can't view videos.

[computerwiz12890]

Download the latest version of DirectX and install it.

DirectX download

[Angel420Marie]

Thanks. Downloaded Direct X and installed it - still no luck.

[The Skeptic]

Try this one from microsoft.

http://www.microsoft...e/0064.mspx#460

Edited by The Skeptic, 04 April 2006 - 02:17 PM.

[Angel420Marie]

I did everything it said to do there and it still didn't work. I get an error message now - it's error message C00D11BB. I did a search on it and I tried a few of the things that people suggested. I reinstalled WMP and made sure it plays all file types and I also made sure that Realplayer was the default for only real player files. Not sure what to do now. It still doesn't work. I even tried installing codecs.

[computerwiz12890]

Try installing these codecs, if you haven't already done so:

http://www.free-code..._Codec_Pack.htm

[Angel420Marie]

Hey - I installed it - restarted and still no luck... thanks, though

[computerwiz12890]

Please download and run hijackthis Do a scan and then save a log. Take the log and ATTACH IT (do not post) to your next post.

We do not like to post hijackthis logs in sections other than the malware forum as we do not want to encourage people to post malware issues in this forum.

I am not looking for malware. I am looking for what programs or combinations of programs might cause this behavior. If I notice any malware, I will redirect you to the malware forum.