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Outlook Express Problem


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#1
BARROS

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Hey,

When I load up Outlook Express i get this problem: (Click link to see picture)

Click here to see the picture (Hosted by Tinypic.com)

Can anyone please help me with this??

-BARROS
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#2
Retired Tech

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Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD.

Windows File Protection will show an on screen blue progress bar which will simply disappear when the scan is complete, reboot when it does

If you do not have an XP CD then you can borrow a same version as was originally installed XP CD, if you downloaded SP2 then you need an SP1 XP CD

System File Checker gives an administrator the ability to scan all protected files to verify their versions. If System File Checker discovers that a protected file has been overwritten, it retrieves the correct version of the file from the cache folder %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

System File Checker also checks and repopulates the cache folder. You must be logged on as an administrator or as a member of the Administrators group to run System File Checker.

The System File Check is only concerned with replacing missing or corrupt system files, and does not affect installed software or data

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#3
BARROS

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Hello Keith,

I dont have the Windows XP CD because it came pre-installed with my system. I don't know anyone with a windows xp cd that I could use.

Is there any other way to get around this?

Could i un-install Outlook and reinstall it??

-BARROS
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#4
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You could try replacing the file from here

http://www.dll-files...s.shtml?msoeres
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#5
BARROS

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OK, ive downloaded the ZIP File - what next??

-BARROS
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#6
Retired Tech

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Unzip the file to the directory of the program that is requesting the file.

(Shown in your pic, post 1)
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#7
BARROS

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OK done that.

Now what should I do?

-BARROS
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#8
Retired Tech

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Reboot and check OE
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#9
BARROS

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OK, BRB :whistling:

-BARROS
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#10
BARROS

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That didnt work,

-BARROS
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#11
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I didn't get the notifier for this so apologies for the delay

You can either borrow an XP CD to run a repair install or remove SP2 and then re-install it

If you borrow an XP CD you use your product key during the repair, not the one from the borrowed CD
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