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Removing a Hotfix


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#1
thejesse

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I'm trying to install Sony Ericsson's Disc2Phone software, and i get the following dialogue boxes:

first,

"Disc2Phone requires Microsoft .NET Framework version 1.1 Service Pack 1. Would you like to install this component now?"

I click YES, it's installer asks me again, I click YES again, I accept the agreement, and then I get this:

"Info 9002.Microsoft .NET Framework 1.1 Service Pack (KB867460) cannot be installed because you have one or more hot fixes installed. Remove them and try again."

I cannot figure out how to remove these hotfixes. Any help would be greatly appreciated.
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#2
Retired Tech

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Run Microsoft Update, which should offer the service pack, if it does not install it should say which hotfix

http://update.micros...t.aspx?ln=en-us
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#3
thejesse

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thanks a lot... i also just saw that the "show updates" box wasn't checked in the add/remove programs window. that solved it.
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#4
Retired Tech

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Thank You for letting me know
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