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#1
stinkyjim

stinkyjim

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hi anyone who can help me,

my friends computer is infected - start up takes us directly to desktop where no icons appear for several minutes and will not open anyway - cannot get the task manager up "error admisistrator has locked it" i haven't logged on as anyone. after clicking ok it takes me through the "active icons" menue and then reboots itself.....can anyone help me, I've read through "Daddy" and relevent suggestion but cannot get to the boot screen for safe mode or through task manager - reboot after approx 2-3mins - can't do/load anything :whistling: :blink: :help:

stinkyjim
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#2
Retired Tech

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Start the System Restore tool at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a command prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:


%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click the following article number to view the article in the Microsoft Knowledge Base:

http://support.micro....com/kb/315222/


A description of the Safe mode boot options in Windows XP
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