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Neophyte needs help!


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#1
Silvanite506

Silvanite506

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Hello,

I am a neophyte who has been having problems with malware (I think). I have been getting notices from amaena.com and an adult website. I went to your "before posting a highjack this log" and tried to follow the directions but I can't get Ad-aware to work! I have been trying since Friday but everytime I try to run a scan, my computer shuts down and starts back up. Before it shuts down, I see that there are 2 threats. What do you recommend I do? I am getting really frustrated!

Silvanite506
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#2
-David-

-David-

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Hello Silvanite506!

Welcome to Geekstogo. For now I want you to leave ad-aware. It is possible that a certain file on your system is stopping the program from working. Please make your way through the rest of the instructions and post the Hijackthis log back in this thread when ready to.

Good luck and regards,
David
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#3
Silvanite506

Silvanite506

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Hello again!

I have completed the rest of the steps in the instructions except: completing the cleanup because I have XP Professional but I'm not sure which addition it is. I also didn't add service pack 2 (as per the instructions).
I rebooted my computer after I completed all scans and my hijack this log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 1:44:42 AM, on 4/4/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\EPGBI9M5\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DosSpecFolder Object - {3496D13A-609A-407B-B181-8F47B4F28AE9} - C:\WINDOWS\System32\awvtt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\POP-UP~1\ABG_PL~1.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\ycomp5_6_2_0.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: SpySubtract.lnk.disabled
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: free.grisoft.com
O15 - Trusted Zone: www.trendmicro.com
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.aka...vex-2.0.3.5.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay10...es/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1143867630312
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicr...scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O20 - Winlogon Notify: awvtt - C:\WINDOWS\System32\awvtt.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe


Thank you for whatever help you can give me!
  • 0

#4
-David-

-David-

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Hello Silvanite506!

Please move HijackThis to another location, preferably c:\Program Files\HijackThis. Anywhere is fine, other than your Desktop or a Temp folder. If HijackThis is in a temporary folder you run the risk of accidentally deleting the backups or it clutters your desktop with all the backups.
If you use Windows XP it might be that you just double clicked on the file HijackThis.exe, but that only extracts the file to a temporary folder. Please select the file and Extract it to a folder.

How do you make a permanent folder:

Click "My Computer", then "C:\" and then on "Program Files".
In the menu bar, "File"->"New"->"Folder".
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have "C:\Program Files\HijackThis". Put your HijackThis.exe there.

Secondly we need to update your Java before we continue as it is out of date. This out of date version is the most likely cause of your infection, so we need to get it patched up as soon as possible.

Updating Java:
  • Go to Start > Control Panel double-click on the Software icon > add/remove programs.
  • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )

    It should have next icon next to it: Posted Image
    Select it and click Remove.
  • Then Download and install the newest version from here:http://www.java.com/en/download/manual.jsp
Unfortunatley you have a Vundo infection which is causing the popups and notices from amaena.com that you noted earlier. We need to run a free removal tool to get rid of the infection:

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to run it.
  • Put a check next to Run VundoFix as a task.
  • You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
  • When VundoFix re-opens, click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will shutdown your computer, click OK.
  • Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.
David
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#5
Silvanite506

Silvanite506

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Hi David,

I read and printed your instructions. I was able to do everything except get a scan for vundo. For some reason, I can't get a scan from them. I get the message that there are no files.

My new HiJack This log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 12:06:47 AM, on 4/5/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\gearsec.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...ario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...ario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\ycomp5_6_2_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {60D3AAEB-AA39-4AE0-B2F9-E4AF0613A2A3} - C:\PROGRA~1\POP-UP~1\ABG_PL~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn4\ycomp5_6_2_0.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [UpdateManager] "c:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: SpySubtract.lnk.disabled
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: free.grisoft.com
O15 - Trusted Zone: www.java.com
O15 - Trusted Zone: www.trendmicro.com
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.aka...vex-2.0.3.5.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay10...es/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1143867630312
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicr...scan/as4web.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

Talk to you soon,
Neophyte
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#6
Silvanite506

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Okay, Sorry about my previous inability to complete my assigned task!

Here is the vundofix txt:

VundoFix V4.2.43

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Scan started at 2:33:18 AM 4/3/2006

Listing files found while scanning....

C:\WINDOWS\System32\awvtt.dll
C:\WINDOWS\System32\ttvwa.ini
C:\WINDOWS\System32\ttvwa.bak1
C:\WINDOWS\System32\ttvwa.bak2

C:\WINDOWS\system32\rtvwa.bak1
C:\WINDOWS\system32\rtvwa.bak2
C:\WINDOWS\system32\awvtr.dll
C:\WINDOWS\system32\ttvwa.bak1
C:\WINDOWS\system32\ttvwa.bak2
C:\WINDOWS\system32\ttvwa.ini
C:\WINDOWS\system32\awvtt.dll

VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 11:05:05 PM 4/4/2006

Listing files found while scanning....

C:\WINDOWS\System32\awvtt.dll
C:\WINDOWS\System32\ttvwa.ini
C:\WINDOWS\System32\ttvwa.bak1
C:\WINDOWS\System32\ttvwa.bak2

C:\WINDOWS\system32\rtvwa.bak1
C:\WINDOWS\system32\rtvwa.bak2
C:\WINDOWS\system32\awvtr.dll
C:\WINDOWS\system32\ttvwa.bak1
C:\WINDOWS\system32\ttvwa.bak2
C:\WINDOWS\system32\ttvwa.ini
C:\WINDOWS\system32\awvtt.dll

VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 11:35:15 PM 4/4/2006

Listing files found while scanning....

C:\WINDOWS\System32\awvtt.dll
C:\WINDOWS\System32\ttvwa.ini
C:\WINDOWS\System32\ttvwa.bak1
C:\WINDOWS\System32\ttvwa.bak2

C:\WINDOWS\system32\rtvwa.bak1
C:\WINDOWS\system32\rtvwa.bak2
C:\WINDOWS\system32\awvtr.dll
C:\WINDOWS\system32\ttvwa.bak1
C:\WINDOWS\system32\ttvwa.bak2
C:\WINDOWS\system32\ttvwa.ini
C:\WINDOWS\system32\awvtt.dll
Attempting to delete C:\WINDOWS\System32\awvtt.dll
C:\WINDOWS\System32\awvtt.dll Has been deleted!

Attempting to delete C:\WINDOWS\System32\ttvwa.ini
C:\WINDOWS\System32\ttvwa.ini Has been deleted!

Attempting to delete C:\WINDOWS\System32\ttvwa.bak1
C:\WINDOWS\System32\ttvwa.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\System32\ttvwa.bak2
C:\WINDOWS\System32\ttvwa.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rtvwa.bak1
C:\WINDOWS\system32\rtvwa.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\rtvwa.bak2
C:\WINDOWS\system32\rtvwa.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\awvtr.dll
C:\WINDOWS\system32\awvtr.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 12:07:51 AM 4/5/2006

Listing files found while scanning....


No infected files were found.


VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 12:09:06 AM 4/5/2006

Listing files found while scanning....


No infected files were found.


VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 12:22:10 AM 4/5/2006

Listing files found while scanning....


No infected files were found.


VundoFix V4.2.45

Checking Java version...

Java version is 1.4.2.3

Java version is 1.4.2.5

Java version is 1.5.0.2

Java version is 1.5.0.6

Scan started at 12:24:07 AM 4/5/2006

Listing files found while scanning....


No infected files were found.


I hope this helps!
Neophyte
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#7
-David-

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Hi Silvanite506!

I don't really know what happened when you ran VundoFix but we got the results I wanted as the infection is now gone! There are a couple of entries in your HJT log that need to be fixed but I want you to run an online Virus scan first to see what other malware is lurking on your system:

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
David
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#8
Silvanite506

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Hello again David!

Here is the resulting text file from my Kaspersky scan:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Wednesday, April 05, 2006 11:08:19 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 6/04/2006
Kaspersky Anti-Virus database records: 186483
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 77200
Number of viruses found: 9
Number of infected objects: 17
Number of suspicious objects: 4
Duration of the scan process: 00:48:37

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy1.zip/msexreg.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\eXactAdvertisingBargainsBuddy1.zip ZIP: suspicious - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SecondThoughtSTCLoader.zip/stcloader.exe Suspicious: Password-protected-EXE skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SecondThoughtSTCLoader.zip ZIP: suspicious - 1 skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP71\A0012132.exe Infected: not-a-virus:AdWare.Win32.DelphinMediaViewer.f skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP77\A0012886.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.am skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP77\A0012887.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.am skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP77\A0012888.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.am skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP77\A0012889.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.am skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013578.exe Infected: not-a-virus:AdWare.Win32.AdURL.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013579.exe Infected: not-a-virus:AdWare.Win32.AdURL.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013580.exe Infected: not-a-virus:AdWare.Win32.AdURL.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013581.ocx Infected: not-a-virus:AdWare.Win32.DelphinMediaViewer.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013582.exe Infected: not-a-virus:AdWare.Win32.AdURL.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013637.dll Infected: not-a-virus:AdWare.Win32.DelphinMediaViewer.f skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013638.exe Infected: not-a-virus:AdWare.Win32.DelphinMediaViewer.f skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP83\A0013639.exe Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP85\A0013770.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.av skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP85\A0013780.exe/data0002 Infected: not-a-virus:AdWare.Win32.BookedSpace.c skipped
C:\System Volume Information\_restore{B06C75F0-9FCC-4D32-A4A4-58CDE7C44A50}\RP85\A0013780.exe NSIS: infected - 1 skipped
C:\WINDOWS\Temp\Temporary Internet Files\Content.IE5\ACDPO4IW\track26[1].htm Infected: Exploit.HTML.Mht skipped

Scan process completed.


I am excited at the thought that this will soon come to an end! Thank you so much for you help thus far!!!
The Neophyte Silvanite
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#9
-David-

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Hi The Neophyte Silvanite :whistling:

* Firstly please empty your quaruntine files in SpyBot. Open the program, click on the recovery tab, select every item inside then click on the Purge selected items button.

* Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.]

* Now please let me know how your computer is running. The rest of the items in the Kapersky log are infected system restore points and will be purged when I give you the all clear.

David

Edited by D_Trojanator, 06 April 2006 - 01:38 AM.

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#10
Silvanite506

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Bless You!

My computer appears to be running normal again! I no longer get the Exploer.EXE - No Disk message when I start it. I have also navigated through several internet screens without a pop-up from the "a" place. Best of all, I was able to run Ad-Aware!

I downloaded Spyware Blaster onto my computer as recommended on one of your sites information pages. I have a few questions for you:
1. Should I keep all of the other programs on my computer that I downloaded to fix my problem?
2. Can I download microsoft package 2 to my computer now? If so, will any of the new additions to my computer conflict with it?
3. Would you like me to perform another scan so that you can make sure everything else on the Kapersky log has been purged?

Thank you again for you help!
The Neophyte Silvanite
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#11
-David-

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Hi Neophyte Silvanite

Just can now delete this file --> VundoFix.exe. That is really the only file that we downloaded which can be deleted. Service Pack 2 is a good idea to keep on your system, as it has great security benefits over the previous service packs. My recommendation would be to test out the pack for a while and see if you get any conflicts. I would imagine you won't get any, but if you do you can uninstall SP2.

We haven't purged the infected restore points as I do that at the end, which i suppose is now :whistling::
Lets reset your system restore points please follow these simple steps in order
  • Turn off System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Clickthe System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
Restart your computer
  • Turn ON System Restore.
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Un-Check Turn off System Restore.
  • Click Apply, and then click OK.

I won't need to see another Kapersky log, I have belief they will go.
Mainly, it is good to hear that all the original errors are now gone.

Here are some things you should read through to increase the security on your system:
  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs: hide
    Click here for more information on -> Computer Safety On line - Anti-Virus
    I would recommend Grisofts© AVG or AVAST©. As these are the more secure and better ones.
  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
    Click here for more information on -> Computer Safety On line - Software Firewalls
    I would recommend ZoneAlarm© as a firewall as it's easy to use. But for a more secure firewall, Sunbelts Kerio© is the one.
  • Visit Microsoft's Windows Update Site Frequently It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Next, if they're not already present, I would recommend the download and installation of some or all of the following programs (all free), and the updating of them regularly
  • Install Spybot© - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here: Click here for more info -->Instructions for - Spybot S & D and Ad-aware
  • Install Lavasofts© Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here: Click here for more info -->Instructions for - Spybot S & D and Ad-aware
  • Install Javacools© SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here: Click here for more info -->Computer Safety on line - Anti-Malware
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
If you have any addition questions just ask...
David

Edited by D_Trojanator, 12 April 2006 - 12:07 PM.

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