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cant install printer


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#1
hammy143

hammy143

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i am new to computors and have tryed to load 2 software disks for 2 differant printers but i get a message in the right hand corner saying error your new device may not work.the printer is brand new and my laptop is only 6 months old.please help.thanks :whistling:
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#2
tavjr

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whats your model of printer and specs for cpu
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#3
Retired Tech

Retired Tech

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Are the printers connected but turned off until the prompt from the installer?
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