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explorer.exe is not running


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#16
wannabe1

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Let's see if we can get to the Registry Editor.

Open Task Manager/New Task and type regedit.exe...press "Enter". Does this open the Registry Editor?
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#17
Fenor

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Since you are trying to uninstall an update. Try going to FILE-->NEW TASK and typing in appwiz.cpl. This should open the ADD & REMOVE PROGRAMS window. Probably won't work, but it's worth a shot. :whistling:

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#18
lars24

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Both regedit.exe and appwiz.cpl will open up. The update KB908531 is not there. What am I to try to do in the registry editor?
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#19
wannabe1

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From Registry Editor, in the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows NT, then CurrentVersion, and click on Winlogon.

In the right pane, scroll down to Shell. If the value (under the Data column) is not Explorer.exe, double click on Shell, type Explorer.exe in the Value Data field, and click "Ok".

Close all open windows and reboot.

Do your programs now open?

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#20
lars24

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data column is 'Explorer.exe'
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#21
wannabe1

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In the left frame, expand HKEY_CLASSES_ROOT and click on .exe

In the right frame, is the value for (Default) exefile?
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#22
lars24

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yes the value for default is 'exefile'. another problem that occurs now along with not having a windows bar or desktop is the audio driver keeps going out. I reinstall the driver sometimes it works sometimes it doesn't. not sure if there is any connection?
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#23
wannabe1

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Download the attached file and Extract it to your desktop. Double click on the file to run it...accept the change.

Reboot and try your programs. Any change?

Edited by wannabe1, 11 May 2006 - 07:40 AM.

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#24
lars24

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what file is attached, I do not see it.
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#25
wannabe1

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:blink: Oops...sorry about that. Could have sworn I had it attached. :whistling:

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#26
Fenor

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It's attached twice, to both post 25 and 23. You can probably remove one of them wannabe1. :whistling:

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#27
lars24

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I downloaded the program, accepted the changes and rebooted. There was no change. Still no explorer.exe
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#28
wannabe1

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If you are able, download and run HiJackThis on the machine. Attach a log to your next reply. This is a stand alone application...hopefully it will run.
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#29
lars24

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I will run HiJackThis and attach the log.
Do you know how I can search for a file (ie run windows search)? I need to reinstall Quicktime. I know there is an installer on my computer but can't find it.
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#30
lars24

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HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:01:38 AM, on 5/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Edit by wannabe1: Attached HJT log

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