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Dr Watson Post Mortem Debugger


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#1
lounger

lounger

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Logfile of HijackThis v1.99.1
Scan saved at 8:33:56 PM, on 2/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\Program Files\Belkin Sentry Bulldog\upsd.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\addmo32.exe
C:\WINDOWS\system32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CTPDPSRV.EXE
C:\WINDOWS\system32\RUNDLL32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\msrs32.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\Program Files\Compaq A3000\CPQA3000.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Juno\bin\juno.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Cody Shackelton\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.breatheheavy.com/home.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {9D6F8B9B-A1BF-04D6-7AEB-05E88E0F0FC8} - C:\WINDOWS\system32\netgt32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [CTPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CTPDPSRV.EXE
O4 - HKLM\..\Run: [crqd32.exe] C:\WINDOWS\system32\crqd32.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [appbn32.exe] C:\WINDOWS\system32\appbn32.exe
O4 - HKLM\..\Run: [iena.exe] C:\WINDOWS\system32\iena.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [appki.exe] C:\WINDOWS\system32\appki.exe
O4 - HKLM\..\Run: [ieru32.exe] C:\WINDOWS\system32\ieru32.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [addpb.exe] C:\WINDOWS\system32\addpb.exe
O4 - HKLM\..\Run: [appis.exe] C:\WINDOWS\system32\appis.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [msrs32.exe] C:\WINDOWS\system32\msrs32.exe
O4 - HKLM\..\RunOnce: [addmo32.exe] C:\WINDOWS\system32\addmo32.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [kbdgae] C:\WINDOWS\System32\kbdgae.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Compaq A3000 Settings Utility.lnk = C:\Program Files\Compaq A3000\CPQA3000.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O9 - Extra button: Support - {CD358B7A-E1D3-437D-9A6F-A2B002D8B568} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O17 - HKLM\System\CCS\Services\Tcpip\..\{CDB6EAED-77DD-4627-A82D-4FE8D4EF046B}: NameServer = 64.136.20.133 64.136.28.133
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISSERV.EXE
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Norton Internet Security Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\SymProxySvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Sentry Bulldog\upsd.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
O23 - Service: Workstation NetLogon Service ( 6Q'8) - Unknown owner - C:\WINDOWS\system32\iewr32.exe (file missing)
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#2
Guest_thatman_*

Guest_thatman_*
  • Guest
Hi lounger

Welcome to geekstogo ;)

You have a nasty About:Blank infection. This fix requires several tools that need to be downloaded. Please download these now, we will run them later.

1) About:Buster - Download it and extract it to C:/aboutbuster.
2) CleanUp! - Download it and install it.
3) CWShredder 2.11 - Download it and save it to your desktop.
4) Ad-Aware - Download, install, and update.

Enable hidden files and folders: Be sure you're able to Enable hidden files and folders:

During the fix do NOT connect to the internet. Unless you can memorize these instructions, it would be a good idea to print them out.

Boot into safe mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Run AboutBuster
-Click Start to begin the process
-Click OK on the Buster Report dialogue box to start the scan
AboutBuster scans the computer for malicious files and deletes them.
Save the report (copy and paste into Notepad and save as a .txt file) to post a copy for review.

Run CWShredder
-Next, click on the: Fix button
-Follow the prompts, and press OK

Run CleanUp
-Make sure it is on Standard Mode
-Click the "CleanUp!" button

Run Ad-Aware
1. If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
2. After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
3. Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
4. Once the definitions have been updated:
5. Reconfigure Ad-Aware for Full Scan as per the following instructions:
* Launch the program, and click on the Gear at the top of the start screen.
* Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is grayed out, those features are only available in the retail version.)
o "Automatically save logfile"
o Automatically quarantine objects prior to removal"
o Safe Mode (always request confirmation)
o Prompt to update outdated confirmation) - Change to 7 days.
* Click the "Scanning" button (On the left side).
* Under Drives & Folders, select "Scan within Archives"
* Click "Click here to select Drives + folders" and select your installed hard drives.
* Under Memory & Registry, select all options.
* Click the "Advanced" button (On the left hand side).
* Under "Shell Integration", select "Move deleted files to Recycle Bin".
* Under "Log-file detail", select all options.
* Click on the "Defaults" button on the left.
* Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
* Click the "Tweak" button (Again, on the left hand side).
* Expand "Scanning Engine" by clicking on the "+" (Plus) symbol and select the following:
o "Unload recognized processes during scanning."
o "Obtain command line of scanned processes"
o "Scan registry for all users instead of current user only"
* Under "Cleaning Engine", select the following:
o "Automatically try to unregister objects prior to deletion."
o "During removal, unload explorer and IE if necessary"
o "Let Windows remove files in use at next reboot."
o "Delete quarantined objects after restoring"
* Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
* Click on "Proceed" to save these Preferences.
* Click on the "Scan Now" button on the left.
* Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
6. Close all programs except ad-aware.
7. Click on "Next" in the bottom right corner to start the scan.
8. Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
9. After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

Run HJT, close any open windows, and fix the following items (if they are still there):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\uglqe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.breatheheavy.com/home.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\uglqe.dll/sp.html#28129
O2 - BHO: (no name) - {9D6F8B9B-A1BF-04D6-7AEB-05E88E0F0FC8} - C:\WINDOWS\system32\netgt32.dll
O4 - HKLM\..\Run: [crqd32.exe] C:\WINDOWS\system32\crqd32.exe
O4 - HKLM\..\Run: [appbn32.exe] C:\WINDOWS\system32\appbn32.exe
O4 - HKLM\..\Run: [iena.exe] C:\WINDOWS\system32\iena.exe
O4 - HKLM\..\Run: [addpb.exe] C:\WINDOWS\system32\addpb.exe
O4 - HKLM\..\Run: [appis.exe] C:\WINDOWS\system32\appis.exe
O4 - HKLM\..\Run: [msrs32.exe] C:\WINDOWS\system32\msrs32.exe
O4 - HKLM\..\RunOnce: [addmo32.exe] C:\WINDOWS\system32\addmo32.exe
O4 - HKCU\..\Run: [kbdgae] C:\WINDOWS\System32\kbdgae.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)
O23 - Service: Workstation NetLogon Service ( 6Q_'8) - Unknown owner - C:\WINDOWS\system32\iewr32.exe (file missing)


Using Windows Explorer, locate the following files/folders, and delete them if found:

C:\WINDOWS\uglqe.dll <--Delete this file
C:\WINDOWS\system32\netgt32.dll <--Delete this file
C:\WINDOWS\system32\crqd32.exe <--Delete this file
C:\WINDOWS\system32\appbn32.exe <--Delete this file
C:\WINDOWS\system32\iena.exe <--Delete this file
C:\WINDOWS\system32\addpb.exe <--Delete this file
C:\WINDOWS\system32\appis.exe <--Delete this file
C:\WINDOWS\system32\msrs32.exe <--Delete this file
C:\WINDOWS\system32\addmo32.exe <--Delete this file
C:\WINDOWS\System32\kbdgae.exe <--Delete this file
C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML <--Delete this whole folder
C:\Program Files\AWS\WeatherBug\Weather.exe <--Delete this whole folder
C:\WINDOWS\zeta.exe <--Delete this file
C:\WINDOWS\system32\iewr32.exe <--Delete this file

Reboot into normal mode (simply restart your computer as you normally would),
Please run the following free, online virus scans:

http://housecall.tre.../start_corp.asp
http://www.pandasoft...n_principal.htm

Then restart your computer one more time and post a new HJT log as well as the About:Buster log I asked you to save earlier.

Kc :tazz:
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#3
lounger

lounger

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i cant get into my computer to enable hidden files. Im scared now! Ill try it once without enabling until u or someone replies. Thank u all so much for ur help.
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#4
lounger

lounger

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someone please help i cannot hardly use my computer at all, and i really need some files.
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