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can't empty delete items folder in Outlook web access

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Thanks so much for your help.

When I attempt to empty the deleted items folder by right clicking on the folder and selecting delete all items I receive the error "Error occurred while trying to empty the deleted items folder". However, if I go in and use the shift key and the down arrow to select the e-mail and hit delete button and/or icon, the e-mail is deleted. (Well, I think it's deleted.) I'm not really sure because I also keep receiving "your are exceeding or about to exceed your mailbox size limit". I've deleted and cleared out all the folders I dare. My send folder is empty, my delete folder is empty (i think), nothing in the draft. I've eliminated anye-mails with large attachments. I only have 50 regular e-mail messages in my e-mail.

I am clueless. I thought I might have a virsus and did all the great stuff up until the hijack this report, because I thought - gee, I wonder if I just have a software glitch.

I'm running on Windows XP, with Microcsoft explorer with Outlook web access. I access my e-mail remotely through the university mail server.

Clueless .. university student

Edited by Anthroanne, 05 April 2006 - 12:39 AM.

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Try to save those emails in another folder and see if that helps. I don't know the size limit of your university server. You might shoot them an email and see what's up.
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