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Msn Messenger 7.5 problem


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#1
Taliesin

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Hey guys,
hopefully someone can provide a bit of assistance here as I've hit a wall and don't know what to do.

Essentially the issue is this;
I am able to log in to msn messenger 7.5.. the program starts and everything seems fine. I come online, i can see my contacts, and can even send a quick msg to one of my contacts. What happens next is as it continues to load up the msn news page, in about a 3-5 second time span, messenger either shuts down or crashes? Theres no error message provided by windows (ie. this program has encountered an error and needs to close) The icon goes dark and then disapears from my system tray. However in the windows task manager its showing msnmsgr.exe as a running process. From the time i click the icon to start messenger to the time it dies, is about 10 seconds.
I have had another person try to sign in on this comp and same issue for them and with regards to signing on to other comps i'm able to log in fine. I can also log into my hotmail account from IE fine.

I have been able to get mesenger 4.7 and 5.1 to run fine. Messenger 6.2 requires an upgrade to work and the issue persists with this and with messenger 7.0.

The system appears to be mal/viral/spyware free...
Scans ran in normal and safe mode and had a geek look into my hijack this log file and commented it was one of the cleanest they've seen.

Any ideas?
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#2
Spike

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Hey there Taliesin, welcome To Geeks To Go Forums.

Try downloading MSN Messanger 7 again.

http://messenger.msn...oadDefault.aspx

Maybe there was a problem with the old installation file. After you have downloaded the new MSN. Uninstall your old version and reload this new one.

See if this worked and let me know. Cool :whistling:
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#3
Taliesin

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Been there tried that. If you wanna see all i've done you can check out this link.
http://www.askmarvin...?showtopic=5321
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#4
Thef0rce

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:whistling: By this time unless you're very attached to microsoft for some reason or other, I'd have ditched msn messenger a long time ago and tried one of the popular alternatives that exist to connect to the msn network.

Just on a whim though, are you able to connect with webmessenger? I'm trying to determine if the port has been blocked, or if its a software issue with messenger itself.

try this:

http://webmessenger.msn.com

unfortunately I dont think they use the same port. I think this one uses the https protocol. It's a weird problem that you're having. but if you're able to connect on webmessenger, it means that you have the ability to connect to the msn network, just that perhaps something is blocked.

At this point, to narrow the problem down a bit more, you should try trillian from http://www.ceruleanstudios.com

its free and its known for making stable connections, as long as the necessary ports aren't blocked. The thing is, if trillian does not connect, we know that its a setting problem with a firewall or router.

Edited by Thef0rce, 06 April 2006 - 01:52 PM.

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#5
Taliesin

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Connecting to the web based msn wasn't a problem.
Though I was given a "clean bill of health" regarding my hijack this log file... I still wonder if it was spy/viral/mal related.
In the end i just formatted my c: partition and after a clean install and updates.. just ghosted the drive ( eventually i was gonna ghost my drive. but this just gave me an excuse to do it.) Since i store everything file wise on another partition.. i didn't lose anything except some time.
And lo and behold...it works.
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