Can't print from internet
Started by
ggames88
, Apr 06 2006 07:37 AM
#1
Posted 06 April 2006 - 07:37 AM
#2
Posted 06 April 2006 - 07:50 AM
Hi ggames88,
Well, to be honest I don't know what the cause might be, but can you copy the text from the site to a Word Processor and then try printing from there? I'm suggesting this so if what you want to print is important you don't have to wait until someone manages to fix your problem. Then we'll try to deal with the problem later, give me some time to research about it please.
Alan
Well, to be honest I don't know what the cause might be, but can you copy the text from the site to a Word Processor and then try printing from there? I'm suggesting this so if what you want to print is important you don't have to wait until someone manages to fix your problem. Then we'll try to deal with the problem later, give me some time to research about it please.
Alan
#3
Posted 06 April 2006 - 07:59 AM
Thanks for responding so quickly, Alan. Usually, what I was trying to print, were the step by step instructions to try to remove the viruses on my computer. I just wrote them down instead. So, I'll leave it in your hands and await your next response. Thanks, Stan
#4
Posted 06 April 2006 - 08:56 AM
Your welcome! Please go to Start > Control Panel > Administrative Tools > Event Viewer
If this printing problem happened today, check under todays date whether you got any error (or Warning) regarding printing. If so, please quote the error. Check under both Application and System (in the Event Viewer)
Another thing, are you on XP Home or Pro.? What browser are you using?
Alan
If this printing problem happened today, check under todays date whether you got any error (or Warning) regarding printing. If so, please quote the error. Check under both Application and System (in the Event Viewer)
Another thing, are you on XP Home or Pro.? What browser are you using?
Alan
Edited by alandemartino, 06 April 2006 - 09:08 AM.
#5
Posted 06 April 2006 - 10:56 AM
Hi Alan! I had a warning under application. I check past attempts also, where the same warning appeared. The warning is as follows:
Warning 4/6/2006 9:26:42 AM Userenv None 1517 SYSTEM SG001
The only difference on the other warnings is the date and time of the warning. I hope this helps. Stan
Warning 4/6/2006 9:26:42 AM Userenv None 1517 SYSTEM SG001
The only difference on the other warnings is the date and time of the warning. I hope this helps. Stan
#6
Posted 06 April 2006 - 10:57 AM
I am using XP and my browser is Roger's Yahoo!
#7
Posted 06 April 2006 - 01:07 PM
Another option if you do not need background colours is to click tools, internet options, advanced and check there isn't a tick in print background images
Depending on how often you do this, you could set the printer first to print black only, or click edit, select all then paste it in to word
You can use the mouse to highlight the text you need then click file, print and put the dot in selection and it will only print the highlighted text
[attachment=7717:attachment]
Depending on how often you do this, you could set the printer first to print black only, or click edit, select all then paste it in to word
You can use the mouse to highlight the text you need then click file, print and put the dot in selection and it will only print the highlighted text
[attachment=7717:attachment]
#8
Posted 06 April 2006 - 01:14 PM
Ok, try this:
Reboot in Safe Mode:
The way to Reboot in Safe Mode: Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
Then, click Start > Run and type sfc /scannow (Note the space after sfc) and hit Enter. You will need your XP cd in your drive. Once ready, Reboot Normal Mode. Let me know if this solves your problem.
Alan
Reboot in Safe Mode:
The way to Reboot in Safe Mode: Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
Then, click Start > Run and type sfc /scannow (Note the space after sfc) and hit Enter. You will need your XP cd in your drive. Once ready, Reboot Normal Mode. Let me know if this solves your problem.
Alan
#9
Posted 07 April 2006 - 05:38 AM
Thanks Keith! What I have done for now; I opened my printer preferences through the control panel and reset it to print in black. If I require colour, I'll change it back the same way. This will do until the problem can be resolved properly. Thanks for your suggestions, because they're what made me think of this option.
Stan
Stan
#10
Posted 07 April 2006 - 05:46 AM
Hi Alan. We have a problem. I don't have the disk. XP had to be installed when I had the mother board replaced. The tech installed it but I didn't receive the disk. Is it likely that I may have to buy a new disk and install it, or is there something else we can try?
Stan
Stan
#11
Posted 07 April 2006 - 05:53 AM
You can borrow a same version as was installed XP CD to run everything, with the exception of a clean install
If you downloaded SP2 then you need an SP1 XP CD
If you run a repair install you need to enter your product key, not the one from the borrowed CD
If you downloaded SP2 then you need an SP1 XP CD
If you run a repair install you need to enter your product key, not the one from the borrowed CD
#12
Posted 07 April 2006 - 09:36 AM
I second what Keith said. I'll leave you to him, his far more knowledgable than I am.
Alan
Alan
#13
Posted 07 April 2006 - 10:30 AM
Does this mean, I need to borrow a disk? If so, how do I know if I have SP1 or SP2 and the same for the one I borrow?
Stan
Stan
#14
Posted 07 April 2006 - 10:45 AM
Click start, right click my computer, click properties to see if it has SP2, although the important thing is whether this was added, not if it is there
Ask the person you borrow it from if they downloaded SP2
You can run sfc without a CD and it will ask if it needs the CD, click skip, if it asks a few times, click cancel, then you know files are missing
Ask the person you borrow it from if they downloaded SP2
You can run sfc without a CD and it will ask if it needs the CD, click skip, if it asks a few times, click cancel, then you know files are missing
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