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Popunder spyware problem


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#1
Mrworf

Mrworf

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my kids computer has picked up a popup virus or spyware. It was say it is infected with the blackworm virus but that doesnt show up when i use nortons 2005. I have tried about 5 popup blocker programs but it still keeps happening. I have tried adaware SE scan but it doesnt remove it. I am using windows 2000 ( i know its old). Can you give me some advice on how to get rid of this problem.
cheers John
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#2
dsenette

dsenette

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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#3
Mrworf

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thank you will have a look now
really appreciate your help
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