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Laptop monitor is blank


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#1
Jack 123

Jack 123

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I'm not sure if I'm in the right forum, but I couldn't find any other forum that came close to the problem I have.

My brother-in-law has a Dell laptop that he was re-installing Windows XP Home Edition on and after the installation the display's resolution was too low and he asked me how to increase it so I told him where to find the display settings in the control panel. He couldn't get it to allow a resolution change and he clicked on advanced, then went to the monitor tab and, and this part is my assumption, because I'm a Mac user and not all that familiar with PC's, but according to him he saw VGA something? and clicked on a drop down box and accidentally clicked on disable. I'm assuming what he did was disable his video card, or something. I'm not sure.
He's now brought his laptop over to me and here's what I get. When I start the computer you see the Windows start up screen, then when it should go to the Windows main screen it goes to black and that's it.

Like I said, I'm not all that familiar with PC's............ can anyone give me a clue how I can get started on resolving this issue? I'm at a loss. I simply can't get anything on the screen. It's just blank, so I can't get to the control panel to try an fix any problems.

Help Please...........

Thanks,
Jack :whistling:
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#2
BamaMel

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Have you tried connecting it to an external monitor? That might work.
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#3
Jack 123

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BamaMel,

Thanks for your reply. I got it straightened out. I finally just booted up from the installation disc and re-installed again. This fixed the problem.

Tks again,
Jack :whistling:
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#4
Jack123

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01- Jack 123 – [Blank Laptop Monitor]
11 April 2006

Jack 123 – Welcome to Geeks to Go –

We share similar – Screen-names – I use Jack123 – without the – Blank Space – between Jack & 123 -

Glad to see that your problem was taken care of – Perhaps if your brother-in-law used – Safe Mode – on booting up – it might have loaded a generic Video Driver & then He may have been able to update to the preferred driver [??]

Cousin [??] Jack123
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