My brother-in-law has a Dell laptop that he was re-installing Windows XP Home Edition on and after the installation the display's resolution was too low and he asked me how to increase it so I told him where to find the display settings in the control panel. He couldn't get it to allow a resolution change and he clicked on advanced, then went to the monitor tab and, and this part is my assumption, because I'm a Mac user and not all that familiar with PC's, but according to him he saw VGA something? and clicked on a drop down box and accidentally clicked on disable. I'm assuming what he did was disable his video card, or something. I'm not sure.
He's now brought his laptop over to me and here's what I get. When I start the computer you see the Windows start up screen, then when it should go to the Windows main screen it goes to black and that's it.
Like I said, I'm not all that familiar with PC's............ can anyone give me a clue how I can get started on resolving this issue? I'm at a loss. I simply can't get anything on the screen. It's just blank, so I can't get to the control panel to try an fix any problems.